Patient Care Coordinator

Canadian Addiction Treatment Centres (CATC); Alliston; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a compassionate and dedicated healthcare team committed to improving the lives of individuals facing addiction. As a Patient Care Coordinator, you'll play a vital role in facilitating treatment plans and providing support to patients in their recovery journey. This position offers a unique opportunity to work in a multidisciplinary environment where your contributions will make a significant impact. With a focus on quality care and patient experience, this role is ideal for those passionate about helping others. Enjoy benefits like career development opportunities and wellness programs while making a difference in the community.

Benefits

Wellness programs

Career Development opportunities

Retirement Savings Plan

Employee Recognition programs

Qualifications

• Commitment to working with individuals with addiction and mental health issues.
• Experience in customer service or with vulnerable populations is an asset.

Responsibilities

• Collaborate with the team to plan and evaluate treatment plans.
• Supervise urine drug screening and testing.
• Manage patient scripts, including cancellations.

Skills

Communication Skills

Customer Service

Compassion

Team Collaboration

Education

High School Diploma or GED

Medical Office Administration or Health Services certification

Tools

Electronic Medical Records system

Microsoft Office applications

Job description

Division

Ontario Addiction Treatment Centre

Location

Alliston, ON

Job Type

Full-Time Permanent

Hours

Week 1: Monday to Thursday, 6:00am – 2:00pm; Week 2: Monday to Thursday, 6:00am – 2:00pm; Friday, 9:00am – 12:00pm; Saturday and Sunday, 9:00am – 12:00pm

Reference ID

001-OATC-1958

Come join our growing organization as a part of a high-performing CARE team that is committed to changing the lives of people suffering from addiction!

What You’ll Love About CATC

As a multidisciplinary healthcare team - together, we care:

• Compassion | Accountability | Respect | Excellence

Benefits include Wellness programs, Career Development opportunities, Retirement Savings Plan, and Employee Recognition programs.

About the Position

The Patient Care Coordinator is the first point of contact, providing general information and facilitating the opioid agonist therapy treatment program. Collaborates with the interdisciplinary team to plan, implement, coordinate, and evaluate treatment plans supporting patient recovery.

Your Duties and Responsibilities

• Collaborate with the team to plan and evaluate treatment plans.
• Supervise urine drug screening and testing.
• Perform venipuncture, ECGs, and assess vitals if trained.
• Manage patient scripts, including cancellations.
• Maintain competency in Electronic Medical Records system.
• Communicate with MRP, Pharmacy, and Nurse regarding patient needs and emergencies.
• Facilitate OTN sessions and conduct CARE calls.
• Respond to inquiries and make referrals within the healthcare team.

What You’ll Need

• Commitment to working with individuals with addiction and mental health issues.
• High School Diploma or GED; Medical Office Administration or Health Services certification is an asset.
• Experience in customer service or with vulnerable populations is an asset.
• Recent Criminal Reference Check, First Aid, and CPR certification.
• Proficiency in Microsoft Office applications.

About the Company

Canadian Addiction Treatment Centres aims to provide access to top-tier treatment, focusing on quality care and patient experience in a compassionate, evidence-based environment. Visit www.canatc.ca for more information.

We are an inclusive employer committed to accommodations for all applicants in accordance with AODA and the Ontario Human Rights Code.