Patient Care Coordinator/Sterilization Technician

Dentalcorp; Ontario; On-site; CAD 40,000 - 65,000; Part time

Job summary

An established industry player in dental care is seeking a dedicated Administrator to join their supportive team. This role involves managing patient interactions, optimizing appointment schedules, and ensuring a positive experience from arrival to departure. With a focus on work-life balance and professional development, you will have access to modern technology and a comprehensive rewards package. If you are passionate about delivering exceptional care and want to grow in a collaborative environment, this opportunity is perfect for you.

Benefits

Competitive Compensation

Corporate Gym Membership

Employee Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of Administrator experience required.
• Clinical background is considered an asset.

Responsibilities

• Manage patient calls and inquiries with a smile.
• Optimize appointment schedules and manage patient records.
• Demonstrate active listening and empathy to patients.

Skills

Patient Management

Communication Skills

Dental Software Experience

Time Management

Education

High School Diploma

Dental Administration Certification

Tools

Dental Software

Job description

About us:

Join Wexford Square Dental, a welcoming and community-focused practice located in Brampton, Ontario. We are committed to providing high-quality dental care with a focus on patient comfort, education, and long-term oral health. Our experienced team offers a full range of services in a modern and friendly environment.

Brampton is one of Canada’s fastest-growing cities, offering a vibrant mix of cultures, excellent amenities, and easy access to parks, shopping, and transit—making it a great place to live and work.

If you’re passionate about delivering exceptional dental care and want to be part of a supportive, professional team, we’d love to hear from you – apply today!

Schedule: Part-Time

Tuesday 9-5 ,

Wednesday 9-5

Thursdays 9-7

Saturdays 8-1

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

Requirements:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.