Ambulatory Clinic Admin Secretary FT Temporary

North York General Hospital; Toronto; On-site; CAD 42,000 - 64,000; Full time

Job summary

North York General Hospital in Toronto is seeking an administrative, secretarial and receptionist support for a busy Outpatient Clinic, in a confidential, sensitive and professional manner. You have great interpersonal and effective written and spoken communication skills.

You will use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment.

Qualifications

• Must have a medical terminology background and typing speed of about 45 wpm.
• Post-secondary medical administrative credential preferred.
• Experience in ambulatory/outpatient settings is desirable.

Responsibilities

• Support and adhere to Hospital policies and procedures.
• Communicate with staff, patients, families, internal and external parties.
• Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner.
• Coordinate interdepartmental activities and requests such as patient transport for tests, discharges and clinic services.
• Assist the Clinical Team Manager or Registered Nurse with time-sensitive issues.
• Compile and disseminate materials related to program activity.
• Maintain attendance/time reporting information.
• Register patients on arrival, schedule appointments and monitor volume.
• Transcribe physicians’ orders and notify staff as required.
• Process requisitions and maintain documentation, follow up on test results and follow up appointments.
• Maintain organization of admissions, patient information and documentation; manage medication information and electronic entry.
• Prepare statistics, reports and discharge instructions; handle photocopying and data processing.
• Manage unit supplies, services and repair needs.

Skills

Medical terminology

45 w.p.m. typing

Interpersonal communication

Telephone triage

Education

Ontario Secondary School Diploma or equivalent

Medical Secretary/Medical Office Assistant certificate or equivalent

Job description

North York General Hospital in Toronto is seeking an administrative, secretarial and receptionist support for a busy Outpatient Clinic, in a confidential, sensitive and professional manner. You have great interpersonal and effective written and spoken communication skills.

You will use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment.