Parts Lead

Nelson Motors; Avonlea; Sur place; CAD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Incentives

Benefits package

Pension matching

Footwear allowance

Cell phone allowance

Tuition support

Résumé du poste

Nelson Motors and Equipment seeks a proactive Parts Lead to manage day-to-day operations across multiple locations in Avonlea and surrounding towns. This hands-on role focuses on accurate parts service, inventory control, and effective workflow coordination.

You will work closely with the Parts Manager, mentor staff, and support department sales goals while ensuring safety and high customer satisfaction. 3–5 years in parts roles and Deere familiarity are highly valued.

Qualifications

• Strong parts and machinery knowledge, with John Deere agriculture experience considered an asset.
• 3-5 years of parts experience in a dealership, agriculture, equipment, automotive, trucking, or related environment.
• Experience with parts operations, inventory practices, customer service, business systems, and John Deere computer applications.

Responsabilités

• Provide accurate parts service to customers, technicians, and internal teams.
• Coordinate daily workflow, inventory processes, ordering, returns, warranties, pricing, and invoicing.
• Identify customer needs and promote suitable parts and related products to support sales goals.
• Coach and support team members to keep the Parts department organized and safe.
• Take ownership of tasks, balance counter service with inventory duties, and work occasional extended hours or weekends.

Connaissances

Parts knowledge

Machinery knowledge

John Deere experience

Customer service

Inventory management

Outils

John Deere software

Description du poste

• Hourly plus incentive, on call pay and overtime
• Hourly
• Full Time
• Medical, dental, vision, insurance, virtual doctors, mental health resources, health spending account, matched pension, cell phone and footwear allowances

At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural and acreage communities since 1959. Our customers count on us for reliable parts, dependable service, expert support, backed by strong relationships, practical expertise and genuine appreciation for our customers and communities.

We are looking for a Parts Lead to support the day-to-day operation of our Parts departments at each of our locations in Avonlea, Radville, Estevan, Oxbow and Redvers. This hands-on role is ideal for an experienced parts professional who enjoys helping customers, coordinating workflow, mentoring team members, and keeping inventory and parts processes running smoothly.

About the Role

As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns, warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when appropriate, and following up to support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting team members.

For you to be considered for an interview you have the following qualifications:

• Strong parts and machinery knowledge, with John Deere agriculture experience considered a strong asset.
• 3-5 years of parts experience in a dealership, agriculture, equipment, automotive, trucking, or related environment.
• Experience with parts operations, inventory practices, customer service, business systems, and John Deere computer applications.
• A practical, organized, team-oriented approach, with coaching, mentoring, or team-building experience considered an asset.
• A valid driver's licence, forklift experience or willingness to obtain certification, and willingness to live within 50 km of the location.

For you to be successful in this role you:

• Put customers first by providing timely, accurate, and professional parts support, including clear communication with customers, technicians, vendors, co-workers, and other departments.
• Stay organized and accurate while balancing counter service, inventory tasks, business systems, team mentoring, and daily workflow priorities.
• Lead by example with a positive, hands-on approach, coaching team members, sharing knowledge, reinforcing processes, and supporting a safe, accountable Parts department.
• Use strong parts knowledge, equipment familiarity, inventory practices, and agriculture awareness to support accurate service and practical solutions for customers.
• Take ownership of your work, follow through on commitments, identify issues, and thrive on exceeding expectations, including working extended hours and some weekends when needed.

Why Join Nelson Motors and Equipment?

In addition to an hourly wage, there is an attractive quarterly and annual incentive; group benefits, health spending account, increasing matched pension; footwear and cell phone allowances; tuition for schooling towards the trade.

Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and strive to know their employees on a first name basis. We recognize work anniversaries and have an active social club. We value commitment, honesty, appreciation, motivation, and partnerships. Supporting community is important to us as is employee development and training opportunities. By joining Nelson Motors and Equipment, you can be assured of a close-knit, casual, yet hard-working environment.