Shop Foreperson

Nelson Motors; Avonlea; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health spending account

Increasing matched pension

Footwear allowance

Cell phone allowance

Group benefits

Employee development

Job summary

Nelson Motors and Equipment is seeking a working Shop Foreperson to lead a high-performing service team and deliver reliable, customer-focused support. You will collaborate with the Service Manager, Service Writer, and Service Technicians to balance diagnostics with repair work, coordinate shop activity, and mentor technicians to uphold quality standards.

The role emphasizes strong communication, staff accountability, and a commitment to delivering an unmatched service experience for our

Qualifications

• 3+ years experience as a Service Technician in an agriculture dealership.
• Experience servicing John Deere equipment and using Service Advisor software preferred.
• Strong computer skills, including proficiency with Microsoft Office.
• Agriculture Equipment Technician Journeyperson designation an asset.
• Valid drivers license with a clean abstract.

Responsibilities

• Lead a busy service department while assisting customers.
• Coordinate shop activity and mentor technicians.
• Ensure repairs meet Nelson Motors' quality standards.
• Collaborate with Service Manager and Service Writer.
• Balance diagnostic work with leadership duties.

Skills

John Deere experience

Service Technician background

Microsoft Office

Valid drivers license

Mentoring / team leadership

Education

Agriculture Equipment Technician Journeyperson designation (asset)

Tools

Service Advisor software

Microsoft Office

Job description

• Medical, dental, vision, health spending account, insurance, increasing matched pension, cell phone, footwear allowance

At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that delivers an unmatched experience.

We're looking for a working Shop Forepersonwho leads by example, supports a strong team environment, and delivers service excellence that reflects our promise of delivering reliable, customer focused, and quality driven support.

About the Role

As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service department, ideally, while balancing your own diagnostic and repair work. You'll play a key role in coordinating shop activity, assisting customers, and ensuring every repair meets our high standard. Additionally, you will have the chance to support technician development during diagnosis and repairs.

For you to be considered for an interview you have the following qualifications:

• 3+ years experience as a Service Technician in an agriculture dealership.
• Experience servicing John Deere equipment and using Service Advisor software preferred.
• Strong computer skills, including proficiency with Microsoft Office.
• Agriculture Equipment Technician Journeyperson designation an asset.
• Valid driver's license with a clean abstract.

For you to be successful in the role you are:

• Personable and approachable with a level disposition
• A strong team player that is motivated to mentor and help others
• Able to hold staff accountable while providing learning opportunities
• A problem solver and enjoy diagnosing issues
• Focused on delivering high customer satisfaction
• Able to organize others and themselves
• Able to multi-task and take on a variety of responsibilities easily
• A strong communicator both verbally and in writing with individuals and groups

Why Join Nelson Motors and Equipment?

Our wages are competitive to market and are reviewed annually. We offer group benefits, health spending account, increasing matched pension, annual footwear and monthly cell phone allowance. We pay for relevant employee development.

Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and strive to know their employees on a first name basis. We recognize work anniversaries and have an active social club. We value commitment, honesty, appreciation, motivation, and partnerships. Supporting community is important to us as is employee development and training opportunities.