Parts Driver - OpenRoad Volkswagen Burnaby

orag; Burnaby; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Tool Subsidy Program

Footwear Subsidy Program

Discounted Vehicle Purchasing Program

RRSP matching

Referral bonuses

Extended health and dental plan

Job summary

OpenRoad Volkswagen Burnaby is seeking a Parts Driver to join our Parts department. In this full-time role, you will deliver parts and equipment to customers and vendors, advise on parts and accessories, and coordinate with the Parts Manager.

You should have a valid BC driver's license and at least 2 years of driving experience, plus strong customer service skills and knowledge of automotive parts. Join our team and grow with OpenRoad.

Qualifications

• Strong customer relations skills and a friendly, positive attitude.
• Thorough understanding of the Lower Mainland and ability to read maps.
• Working knowledge of automotive parts and accessories.
• Current knowledge of local sources of supply.
• Excellent organizational and time management skills.
• Knowledge of receiving, storing, and issuing parts and supplies.
• Ability to communicate clearly and understand information.
• Ability to operate assigned equipment.
• Ability to make sound decisions in line with job functions.
• A valid BC driver’s license with a clean record; minimum 2 years driving experience.

Responsibilities

• Greet customers and vendors in a friendly and courteous manner.
• Deliver parts and equipment to customers and vendors in a timely manner, per department schedule.
• Offer advice on parts and accessories to customer inquiries during delivery.
• Coordinate with Parts Manager and Parts Counter Associate before picking up parts and equipment.
• Document and report customer complaints that cannot be satisfied at the Parts Driver level and refer to the Parts Manager for assistance.
• Help maintain the professional appearance of the Parts Department and parts truck, keeping them clean and presentable.
• Report any maintenance required on the parts truck immediately.
• Assist with lifting heavy parts and cartons as assigned.
• Follow company safety policies and report any accidents to a Manager/Supervisor.
• Perform other duties as assigned by management; OpenRoad reserves right to modify the job description.

Skills

Customer relations

Maps reading

Automotive parts knowledge

Local supply sources

Organizational skills

Time management

Communication

Equipment operation

Decision making

BC driver's license

2 years driving experience

Job description

DRIVING POSSIBILITIES.

Position: Parts Driver

Employment Status: Full-time

Dealership: OpenRoad Volkswagen Burnaby

Department: Parts

Compensation: $19.00 / hour

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)

• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Greetpartscustomersand vendorsin a friendly and courteous manner.
• Deliver parts and equipment to customers and vendorsin a timely mannerconsistent with department schedule.
• Offerappropriate adviceon parts and accessories to customerinquiries during delivery.
• Coordinate with Parts Manager and Parts Counter Associate prior to pickingup parts and equipment fromcustomers and vendors.
• Document and report any customer complaints that cannot be satisfied at the Parts Driverlevel, andrefer each situation back to the Parts Manager forassistance.
• Helpmaintainthe professional appearance of the Parts Department by basic upkeep of the parts truck ensuring cleanliness and tidiness, along with helpingkeep the department in a presentable manner at all times.
• Report any maintenancerequiredon the parts truckimmediately.
• Lifting of heavy parts and/or cartons when assigned.
• Must follow company safety policies and practices, andimmediately,reportany and allaccidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong customerrelationskills,andmaintaininga friendly and positive attitude.
• Thorough understanding of the Lower Mainland and strong ability to read maps.
• Working knowledge of automotive equipment parts and accessories.
• Current knowledge of local sources of supply.
• Excellent organizational and time management skillstoeffectively work against deadlines.
• Knowledge of techniques for receiving, storing, and issuing parts and supplies.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability tooperateassigned equipment.
• Ability to make sounddecisions in a mannerconsistent with the essential job functions.
• A valid British Columbia driver’s license with a clean driving record.
• Minimum of 2 years driving experience.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.