Parts Driver: Deliver Parts, Elevate Customer Experience

orag; Burnaby; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Tool Subsidy Program

Footwear Subsidy Program

Discounted Vehicle Purchasing Program

RRSP matching

Referral bonuses

Extended health and dental plan

Job summary

OpenRoad Volkswagen Burnaby is seeking a Parts Driver to join our Parts department. In this full-time role, you will deliver parts and equipment to customers and vendors, advise on parts and accessories, and coordinate with the Parts Manager.

You should have a valid BC driver's license and at least 2 years of driving experience, plus strong customer service skills and knowledge of automotive parts. Join our team and grow with OpenRoad.

Qualifications

• Strong customer relations skills and a friendly, positive attitude.
• Thorough understanding of the Lower Mainland and ability to read maps.
• Working knowledge of automotive parts and accessories.
• Current knowledge of local sources of supply.
• Excellent organizational and time management skills.
• Knowledge of receiving, storing, and issuing parts and supplies.
• Ability to communicate clearly and understand information.
• Ability to operate assigned equipment.
• Ability to make sound decisions in line with job functions.
• A valid BC driver’s license with a clean record; minimum 2 years driving experience.

Responsibilities

• Greet customers and vendors in a friendly and courteous manner.
• Deliver parts and equipment to customers and vendors in a timely manner, per department schedule.
• Offer advice on parts and accessories to customer inquiries during delivery.
• Coordinate with Parts Manager and Parts Counter Associate before picking up parts and equipment.
• Document and report customer complaints that cannot be satisfied at the Parts Driver level and refer to the Parts Manager for assistance.
• Help maintain the professional appearance of the Parts Department and parts truck, keeping them clean and presentable.
• Report any maintenance required on the parts truck immediately.
• Assist with lifting heavy parts and cartons as assigned.
• Follow company safety policies and report any accidents to a Manager/Supervisor.
• Perform other duties as assigned by management; OpenRoad reserves right to modify the job description.

Skills

Customer relations

Maps reading

Automotive parts knowledge

Local supply sources

Organizational skills

Time management

Communication

Equipment operation

Decision making

BC driver's license

2 years driving experience

Job description

OpenRoad Volkswagen Burnaby is seeking a Parts Driver to join our Parts department. In this full-time role, you will deliver parts and equipment to customers and vendors, advise on parts and accessories, and coordinate with the Parts Manager.

You should have a valid BC driver's license and at least 2 years of driving experience, plus strong customer service skills and knowledge of automotive parts. Join our team and grow with OpenRoad.