Parts Counterperson

Inland Kenworth; Vernon; On-site; CAD 37,000 - 63,000; Full time

Benefits offered by this job

Extended Medical (including Vision)

RRSP with employer matching program

Long Term and Short Term Disability

Life Insurance and Accidental Death &D

Paid Time Off

On-going training opportunities

Job summary

Inland Truck & Equipment in Vernon, BC is hiring a Parts Counterperson. You will assist customers and technicians in obtaining required parts, promote parts and accessories, and help achieve monthly sales targets.

Ideal candidates have a high school diploma or GED, with preferred post-secondary certification and prior parts counter or warehousing experience. Valid driver’s license and forklift certification or willingness to obtain it are required.

Qualifications

• High school diploma or GED is required.
• Post-secondary diploma or trade certification preferred.
• Prior parts counter sales experience or parts/warehousing knowledge preferred.
• Valid Driver’s License is required.
• Forklift certification or ability to attain certification.

Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issue parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

Skills

Customer service

Communication

Organization

Time management

Education

High school diploma or GED

Post-secondary diploma or trade certification preferred

Tools

Forklift Certification

Job description

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Vernon, BC

PAY RATE

Wage range for this position is $27.00- $46.00 based on experience.

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

• Extended Medical (including Vision)
• RRSP with employer matching program
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

THE OPPORTUNITY

As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

YOUR RESPONSIBILITIES

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issue parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

WHAT WE LOOK FOR

• High school diploma or general education degree (GED)
• Post-secondary diploma or trade certification preferred
• Prior parts counter sales experience or parts/warehousing knowledge preferred
• Ability to communicate effectively both verbally and in writing
• Great interpersonal skills with the demonstrated ability to work with others
• Ability to self-manage time and set priorities while handling multiple responsibilities
• Good organizational skills with strong attention to detail
• Strong business ethics with a professional approach at all times
• Must have valid Driver’s License
• Forklift Certification or ability to attain certification

Keywords: truck parts, parts counter, parts sales, heavy truck parts, journeyperson, parts warehouse