Apprentice Parts Counterperson

Inland Kenworth; Campbell River; On-site; CAD 37,000 - 55,000; Full time

Benefits offered by this job

Extended Medical (including Vision)

RRSP with employer matching program

Long Term and Short Term Disability

Life Insurance and Accidental Death &D

Paid Time Off

On-going training opportunities

Job summary

Inland Truck & Equipment in Campbell River, BC, is looking for a Parts Counterperson to assist customers and technicians with parts, aiming to meet monthly sales targets and grow parts sales.

The role focuses on promoting parts, providing outstanding service, and staying updated on product lines. Valid driver’s license and forklift certification are a plus; competitive pay and comprehensive benefits are offered.

Qualifications

• High school diploma or GED.
• Post-secondary diploma or trade certification preferred.
• Prior parts counter sales experience or parts/warehousing knowledge preferred.
• Ability to communicate effectively both verbally and in writing.
• Good organizational skills with strong attention to detail.

Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

Skills

Parts counter sales

Customer service

Education

Post-secondary diploma or trade certification preferred

Job description

Jo in us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Campbell River, British Columbia.

PAY RANGE

The pay range for this position is $26.86- $40.00 an hour depending on experience.

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

• Extended Medical (including Vision)
• RRSP with employer matching program
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

THE OPPORTUNITY

As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

YOUR RESPONSIBILITIES

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

WHAT WE LOOK FOR

• High school diploma or general education degree (GED)
• Post-secondary diploma or trade certification preferred
• Prior parts counter sales experience or parts/warehousing knowledge preferred
• At least 4+ years of work experience in a parts counter role
• Ability to communicate effectively both verbally and in writing
• Great interpersonal skills with the demonstrated ability to work with others
• Ability to self-manage time and set priorities while handling multiple responsibilities
• Good organizational skills with strong attention to detail
• Strong business ethics with a professional approach at all times
• Must have valid Driver’s License
• Forklift Certification or ability to attain certification
• Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Keywords:

truck parts, parts counter, parts sales, heavy truck parts, journeyperson, parts warehouse.