Parts Counter Specialist

TruckPro; Cambridge; On-site; CAD 62,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Vacation & holidays

Retirement plan

Virtual health

EAP

People-focused culture

Job summary

Crane Carrier (Canada) Limited in Canada is hiring a Parts Specialist for Heavy Duty Aftermarket Truck Parts to handle inside sales, customer service, and relationship building by phone, email, and in person.

You will maintain product knowledge, process orders to warehouse, assist with warranties, and support the outside sales team as needed.

Eligible candidates have 1-2 years in heavy-duty parts, strong organization, a valid driver's license, and the ability to lift up to 50 lbs.

Qualifications

• Maintain inside sales skills and product knowledge for all Crane Carrier (Canada) Limited parts and services.
• Obtain sales orders for heavy-duty truck parts.
• Determine customers need for truck parts.
• Assist customers with parts warranties.
• Generate order tickets to the warehouse.
• Process orders for outside sales team.

Responsibilities

• Maintain inside sales skills and product knowledge for all Crane Carrier (Canada) Limited parts and services.
• Obtain sales orders for heavy-duty truck parts.
• Determine customers need for truck parts.
• Assist customers with parts warranties.
• Generate order tickets to the warehouse.
• Process orders for outside sales team.

Skills

Inside sales

Customer service

Product knowledge

Time management

Driver's license

Job description

Job Description

Crane Carrier (Canada) Limited is seeking a Parts Specialist for Heavy Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in-person.

Benefits for Parts Specialist:

• Competitive Pay
• Group Health, Dental and Vision Coverage
• Paid Vacation and Statutory Holidays
• Group Retirement Savings Plan
• Virtual Health Services
• Employee Assistance Program
• Company culture grounded in customer service and values its people

Parts Specialist Responsibilities Includes:

• Maintain inside sales skills and product knowledge for all Crane Carrier (Canada) Limited parts and services
• Obtain sales orders for heavy-duty truck parts
• Determine customers need for truck parts
• Assist customers with parts warranties
• Generate order tickets to the warehouse
• Process orders for outside sales team

Successful Parts Specialist Candidates Will Have:

• 1-2 years' experience in heavy-duty truck parts
• Desire to work in a team environment
• Excellent organization and time management
• Valid driver's license with good driving record
• Ability to lift up to 50+ lbs

Crane Carrier (Canada) Limited offers a stimulating workplace based on open collaboration, personal development, and future opportunity. Our continued success thrives on the attraction and retention of spirited people who share our passion for service.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

• The work is active
• The associate will lift heavy duty truck parts that might be in excess of 50 lbs
• The associate will be required to stand for long periods of time
• The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, and lifting

The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate is regularly exposed to a retail store and warehouse environment.

Pay based on experience $30.00-36.00

TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law.