Parts Counter Person

Maxim Truck & Trailer Inc.; Brandon; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

RRSP plan with company match

Educational assistance plan

Opportunities for advancement

Strong team environment

Job summary

Maxim Truck & Trailer Inc. is seeking a parts sales associate to help customers locate and purchase the right heavy-duty truck and trailer parts. You will learn the company systems, build relationships, and contribute to a fast-paced service team.

The role emphasizes customer service, accuracy in order processing, and teamwork, with a focus on problem solving and stock management in our Brandon, MB location. Training and growth opportunities are available within a national dealer network.

Qualifications

• 2–3 years of heavy-duty truck & trailer parts experience preferred but not required.
• 2+ years with front line sales and customer service required.
• Able to lift 50 pounds without assistance.

Responsibilities

• Sells parts to customers and builds relationships by identifying parts, taking orders, creating invoices, and processing payments.
• Upsells products and advises customers on product applications to increase sales and reduce obsolete stock.
• Maintains shelves, stock levels, counters and displays; participates in inventories and cleanup.

Skills

Customer service

Sales & upsell

Team player

Education

No degree required

Tools

Karmak system

In-house systems

Job description

Have no previous parts experience but have a desire to join a progressive team and learn a new trade? Then please share your resume with us. We are looking for an individual that likes to problem solve and help customers find the parts they need to keep their fleets rolling.

Hours: Monday to Friday 8:00AM-5:00PM and a Saturday 8:00AM-4:00PM shift (every 3 weeks).

Responsibilities

• Sells parts to customers and builds customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment.Inputs lost sales (e.g. due to no stock) into Karmak business system.
• Increases sales and decreases obsolete stock by making suggestions, up-selling products and advising customers on product applications
• Stocks shelves and reports stock levels.Maintains counter and store area and may assist in putting up displays.Participates in annual parts inventories, clean-up and preparation work.
• Sources parts for select customers by phoning suppliers and competitors.Seeks technical information regarding new & current products and orders merchandise within established limits.
• Accepts returned goods from customers for a credit

Qualifications

• 2 to 3 years of heavy-duty truck & trailer parts experience preferred but not required
• 2+ years with front line sales and customer service required
• Prior parts sourcing or purchasing of products an asset
• Customer service focus & ability to build relationships
• Able to up-sell products to customers
• Strong numbers orientation, attention to detail
• Basic computer knowledge with ability to learn in-house systems
• Knowledge of Karmak business system preferred
• A team player, shows initiative, and a continual learner attitude
• Able to lift 50 pounds without assistance
• Mechanical aptitude demonstrated through informal automotive/truck mechanical experience a definite asset
• Forklift license or ability to achieve an asset

Why choose Maxim?

• A competitive hourly wage
• RRSP plan with company match
• Educational assistance plan
• Opportunities for advancement
• Strong team environment
• Support of a national company

More about us:

We provide quality transportation equipment, parts, and service to our customers.Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal.We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.