Parts Advisor

Timmins; Timmins; Hybrid; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Training and Development opportunities

Job summary

James Toyota in Timmins, Ontario is seeking a Parts Advisor to join our team. You will greet customers, offer advice on parts and accessories, and work closely with the service department to ensure parts are available for work orders.

The role requires strong customer service skills and the ability to thrive in a fast-paced environment; competitive wages and training opportunities are provided.

Qualifications

• Experience in automotive parts or dealership environment preferred.
• Strong communication and problem-solving skills required.
• Ability to work in a busy, high-paced setting.

Responsibilities

• Greet parts customers promptly and courteously.
• Offer informed advice on parts and accessories.
• Work with the service department to ensure parts are available for orders.
• Answer incoming calls promptly and maintain a positive customer experience.

Skills

Customer service

Communication

Problem-solving

Tools

POS system

Job description

James Toyota is currently looking for a Parts Advisor to join our team. You must be a reliable individual and possess a strong work ethic and positive attitude.

RESPONSIBILITIES

• Promptly meet and greet Parts customers in a friendly and courteous manner

Offer appropriate advice on parts and accessories.

Handle customer concerns tactfully, promptly and with genuine concern for the customer’s problem

• Answer incoming telephone calls promptly and courteously
• Make every reasonable effort to make the customer experience as pleasant as possible for the customer.

Work directly with the service department to ensure parts are available for completion of work orders

REQUIREMENTS

• Previous automotive dealership experience would be an asset
• Excellent problem-solving skills
• Ability to work in a very busy and high paced environment

BENEFITS

• Competitive wages
• Training and Development opportunities

1234 Riverside Dr, Timmins, ON P4R 0A1, Canada