Automotive Parts Advisor

Pfaff Automotive Partners Inc.; Newmarket; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Professional Development & Growth

Vehicle Purchase Discounts

Employee Assistance & Wellness

Job summary

Audi Newmarket in Newmarket, Ontario is seeking an experienced Parts Advisor to join our team. You’ll help customers and technicians identify the right parts, manage inventory, and support daily Parts Department operations in a fast-paced dealership.

Responsibilities include assisting with pricing and parts availability, delivering parts to technicians, receiving shipments, and maintaining organized stock. Valid Ontario driver’s license required; Audi brand experience preferred.

Qualifications

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar role.
• Experience within the automotive industry.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Excellent customer service and interpersonal skills.
• Strong verbal and written English communication.
• Excellent organizational skills with attention to detail.
• Ability to multitask and prioritize in a fast-paced dealership environment.
• Strong numerical aptitude and accuracy.
• Ability to work independently while contributing to a team.
• Valid Ontario Driver's Licence and a clean driver's abstract.

Responsibilities

• Assist customers and internal teams in identifying and selecting correct parts.
• Pick and deliver parts to technicians to support Service operations.
• Receive shipments, verify quantities, report discrepancies.
• Provide accurate pricing, product information, and availability.
• Recommend related parts, accessories, and specials.
• Maintain accurate, organized parts inventory.
• Process returns and restock inventory.
• Assist with inventory organization and stock management.
• Pickup and deliver parts to customers or suppliers as needed.
• Support Parts Manager and team with additional duties.

Skills

Customer service

Interpersonal skills

English communication

Organizational skills

Multitasking

Numerical aptitude

Independent work

Driver's licence

Job description

Automotive Parts Advisor

Audi Newmarket, Newmarket, ON L3Y 9A1

Are you passionate about the automotive industry and delivering an exceptional customer experience?

Audi Newmarket is looking for an experienced and highly organized Parts Advisor to join our team.

As a Parts Advisor , you'll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you'll help deliver the level of service expected from the Audi brand.

If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you.

What You'll Be Doing

• Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.
• Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.
• Receive incoming shipments, verify quantities, and report any discrepancies to management.
• Provide customers with accurate pricing, product information, and availability in person and over the phone.
• Recommend related parts, accessories, and available specials based on customer needs.
• Maintain accurate, organized, and well-stocked parts inventory.
• Process returned or unused parts from the workshop and ensure items are properly returned to inventory.
• Assist with inventory organization, stock management, and general Parts Department upkeep.
• Pick up and deliver parts to customers or suppliers using a company vehicle when required.
• Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.

What You Bring

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.
• Previous experience working within the automotive industry.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Excellent customer service and interpersonal skills.
• Strong verbal and written English communication skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced dealership environment.
• Strong numerical aptitude and accuracy.
• Ability to work independently while contributing to a collaborative team environment.
• Valid Ontario Driver's Licence and a clean driver's abstract.

Total Rewards:

Audi Newmarket offers a comprehensive benefits package designed to support you and your family, with options that include:

• Pay:CA$45,000.00 - CA$50,000.00 per year
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted.

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

This is an existing vacancy

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].

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