Parts Advisor

Pfaff Automotive Partners Inc.; Newmarket; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Professional Development & Growth

Job summary

Pfaff Automotive Partners, Audi Newmarket in Newmarket, Ontario, is seeking an experienced Parts Advisor to keep our Parts and Service operations running smoothly. You will assist customers and technicians, maintain inventory, and support daily department activities to uphold the Audi standard.

The role requires at least 3 years in a dealership parts role, strong knowledge of parts, excellent customer service, and solid organization. Valid Ontario driver’s license is needed.

Qualifications

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Excellent customer service and interpersonal skills.
• Strong verbal and written English communication skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced dealership environment.
• Strong numerical aptitude and accuracy.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.
• Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.
• Receive incoming shipments, verify quantities, and report any discrepancies to management.
• Provide customers with accurate pricing, product information, and availability in person and over the phone.
• Recommend related parts, accessories, and available specials based on customer needs.
• Maintain accurate, organized, and well-stocked parts inventory.
• Process returned or unused parts from the workshop and ensure items are properly returned to inventory.
• Assist with inventory organization, stock management, and general Parts Department upkeep.
• Pick up and deliver parts to customers or suppliers using a company vehicle when required.
• Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.

Skills

Automotive Parts Knowledge

Parts Department Operations

Customer Service

Organizational Skills

Attention to Detail

English Communication

Multitasking

Driver's Licence

Job description

Parts Advisor-Audi Newmarket, Newmarket, ON L3Y 9A1Are you passionate about the automotive industry and delivering an exceptional customer experience? Audi Newmarket is looking for an experienced and highly organized Parts Advisor to join our team.As a Parts Advisor, you’ll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you’ll help deliver the level of service expected from the Audi brand.If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you.What You’ll Be DoingAssist customers and internal dealership teams in identifying and selecting the correct automotive parts.Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.Receive incoming shipments, verify quantities, and report any discrepancies to management.Provide customers with accurate pricing, product information, and availability in person and over the phone.Recommend related parts, accessories, and available specials based on customer needs.Maintain accurate, organized, and well-stocked parts inventory.Process returned or unused parts from the workshop and ensure items are properly returned to inventory.Assist with inventory organization, stock management, and general Parts Department upkeep.Pick up and deliver parts to customers or suppliers using a company vehicle when required.Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.What You BringMinimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.Previous experience working within the automotive industry.Strong knowledge of automotive parts and dealership Parts Department operations.Excellent customer service and interpersonal skills.Strong verbal and written English communication skills.Excellent organizational skills with exceptional attention to detail.Ability to multitask and prioritize effectively in a fast-paced dealership environment.Strong numerical aptitude and accuracy.Ability to work independently while contributing to a collaborative team environment.Valid Ontario Driver’s Licence and a clean driver’s abstract.Total Rewards:Audi Newmarket offers a comprehensive benefits package designed to support you and your family, with options that include:Pay: CA$45,000.00 - CA$50,000.00 per yearMedical, Dental and Vision PlansPaid Holidays & PTODisability CoverageLife InsuranceRRSP PlansEmployee Stock Purchase PlanProfessional Development & Growth OpportunitiesVehicle Purchase DiscountsEmployee Assistance & Wellness ProgramsIf you’re an experienced automotive parts professional who takes pride in accuracy, organization, and exceptional service, apply today and take the next step in your automotive career with Audi Newmarket.We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.This is an existing vacancyPfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail] Words: Automotive Parts Advisor, Parts Consultant, Parts Specialist, Parts Representative, Parts Associate, Dealership Parts Advisor, Counterperson, Counter Advisor, Runner, Aftermarket Parts, Vehicle Parts, Inventory Specialist, Parts Clerk, Retail Parts, Counterman, Parts Counter Advisor, Parts Sales, Outside Sales Rep, OSR, Wholesale Parts, Backcounter, Back counter, Driver, Shipping, Receiving, Parts Shipping