Participant Marketing Coordinator

Altasciences; Montreal; Híbrido; CAD 50.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/Dental/Vision Insurance Plans

401(k)/RRSP with Employer Match

Paid Vacation and Holidays

Paid Sick and Bereavement Leave

Employee Assistance & Telehealth

Descripción de la vacante

Altasciences is seeking a Participant Marketing Coordinator to support clinical trial recruitment through coordinated marketing activities. You will develop newsletters, manage social media, and oversee advertising materials for multiple sites while ensuring compliance with GCP and SOPs.

You will collaborate with vendors, manage translations, and track referrals, budgets, and KPIs to optimize participant recruitment efforts across Quebec and Canada. Fluency in English and French is required.

Formación

• High School Diploma completed.
• 1 year of related experience.
• Strong computer literacy in Microsoft Suite.
• Community management proficiency.
• Experience with Social media paid ads and Marketing tools.
• Ability to read and interpret technical documents and manuals.
• Ability to write advanced reports and correspondence.
• Excellent negotiating skills.
• Excellent verbal and written communication in French and English.
• Well-developed interpersonal skills.
• Discretion with confidential information.
• Ability to manage multiple priorities.
• Self-directed, motivated and proactive.
• Customer service focused in fast-paced environments.

Responsabilidades

• Create and execute newsletters to participants according to the brand guide.
• Prepare, schedule, plan and optimize social media calendar and paid ads.
• Coordinate with graphic designer for marketing materials for participant advertising.
• Prepare geofence campaigns and study-specific advertising plans.
• Track pass-through budgets and billing to sponsors.
• Respond to comments, messages and complaints from participants.
• Produce marketing taglines to attract participants to studies.
• Prepare and submit IRB packages for advertising material across sites.
• Manage translation vendors and review translation work.
• Submit, track and follow up on referrals, PO requests and invoices.
• Provide visuals to media suppliers and maintain quality service.
• Maintain confidentiality of participants and sponsors.
• Research new media suppliers and showrooms.
• Prepare KPI and metrics for participant recruitment.
• Update participant target lists for newsletters and pages.
• Assist with website maintenance and landing pages, improving onsite SEO.
• Ensure brand guide compliance in all advertising materials.
• Assist with internal and external meetings and issue resolutions.
• Attend community and networking events and other duties as needed.

Conocimientos

Community management

Social media advertising

Marketing tools

French and English bilingual

Microsoft Suite

Negotiation skills

Interpersonal skills

Time management

Initiative / self-directed

Customer service mindset

Descripción del empleo

About The Role

The Participant Marketing Coordinator will assist in the coordination of clinical trial recruitment marketing activities and aide in the successful recruitment of full clinical trial participant panels. The Participant Marketing Coordinator will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

About The Role

The Participant Marketing Coordinator will assist in the coordination of clinical trial recruitment marketing activities and aide in the successful recruitment of full clinical trial participant panels. The Participant Marketing Coordinator will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

• Create and execute newsletters to participants according to the brand guide.
• Prepare, schedule, plan and optimize social media calendar and paid ads.
• Create or coordinate with graphic designer the preparation of various marketing materials required for participant advertising.
• Prepare geofence campaigns.
• Prepare generic and study-specific advertising plan.
• Keep track of pass-through budget and billing to the sponsors.
• Respond to comments, messages and complaints from participants.
• Produce creative marketing taglines to attract participant to targeted studies.
• Prepare and submit IRB packages for advertising material for all sites as needed.
• Where applicable, manage translation vendors and keep track of internal translation review.
• Submit, track and follow up on referral program, PO requests and invoice management.
• Provide necessary visuals to media suppliers.
• Maintain and advocate a high level of customer service and quality within the department.
• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Research new media suppliers and new showrooms.
• Prepare the KPI and metrics for participant recruitment.
• Update regularly, various participant target lists for newsletters.
• Assist in the maintenance and development of the participants’ website (i.e. generate landing page for specific study), including improving onsite SEO.
• Ensure specifications of the brand guide are applied to all external and internal advertising to participants.
• Assist with holding internal and external meetings.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Assist and attend community and networking events
• Other duties required by management.

What You'll Need To Succeed

• High School Diploma completed
• 1 year of related experience
• Strong computer literacy in Microsoft Suite
• Community management proficiency
• Experience with Social media paid ads and Marketing tools
• Ability to read and interpret technical documents and industry specific manuals.
• Ability to write advanced reports and correspondence..
• Excellent negotiating skills
• Excellent verbal and written communication skills in French and English.
• Well-developed interpersonal skills are required.
• Personal/professional integrity and proven discretion in handling confidential information.
• Ability to develop strong trusting relationships in order to gain support and achieve results.
• Capable of managing multiple conflicting priorities.
• Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.
• Customer service focused, able to work in fast-paced environment.

Altasciences Strives To Provide a French Working Environment For Its Employees In Quebec. Although As Part Of Its Francization Program Has Taken All Reasonable Steps To Avoid Imposing The Above-mentioned Requirement. Fluency In English Is An Essential Requirement For The Position Of Participant Marketing Coordinator Including, But Not Limited To, For The Following Reasons

• The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
• The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes

• Health/Dental/Vision Insurance Plans
• 401(k)/RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Review