Part-Time Student Systems & Process Optimizer

Ambrose University; Calgary; Hybrid; CAD 36,000 - 48,000; Part time

Job summary

Ambrose University is seeking a Systems & Process Specialist (part-time 0.6 FTE) to optimize student systems, business processes, and data practices that support enrolment management and student services.

The role collaborates across the institution to improve process automation, reporting, training, and organizational change initiatives, with emphasis on the SIS, advising, and communications modules.

Qualifications

• Bachelor’s degree in a related field or an equivalent combination of education and experience.
• 3–5 years of experience in business process improvement, systems support, business analysis, or post-secondary administration.
• Experience with enterprise systems, data analysis, reporting, process improvement, and system implementation initiatives.
• Experience with student information systems and post-secondary registrar functions is an asset.

Responsibilities

• Maintain and support system configurations, workflows, forms, business rules, and operational processes to ensure efficient service delivery.
• Identify opportunities for workflow automation and process standardization and assist in implementing approved improvements to improve the student experience, including the SIS modules.
• Document business requirements, process changes, testing outcomes and operational procedures.
• Analyze existing business processes and provide solutions in collaboration with IT.
• Configure and maintain SIS functionality to support Registrar operations across registration, terms, course sections, programs, grading, student records, and graduation workflows.

Skills

Business analysis

Data analysis

Process improvement

Stakeholder collaboration

Training development

Communication

Project coordination

Documentation

Education

Bachelor’s degree

Tools

SIS (Student Information System)

Reporting tools

Enterprise systems

Job description

Ambrose University is seeking a Systems & Process Specialist (part-time 0.6 FTE) to optimize student systems, business processes, and data practices that support enrolment management and student services.

The role collaborates across the institution to improve process automation, reporting, training, and organizational change initiatives, with emphasis on the SIS, advising, and communications modules.