Campus Operations & Scheduling Specialist

Robertson College; Edmonton; On-site; CAD 47,000 - 51,000; Full time

Benefits offered by this job

Work-Life Balance - Hybrid after_prob

Tuition assistance

$25 cell phone allowance

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

RRSP match

Vision care

Opportunities to join campus Committe

Job summary

Robertson College in Edmonton is seeking an Operations Support Specialist to help keep the student journey running smoothly behind the scenes. This on-site, full-time role supports Scheduling, enrolments, and course records across Business & Technology and Community Services programs.

You will collaborate with Workforce, Academic Support, Admissions, and Financial Aid teams, manage schedules, enrollments, and textbooks, and assist with ad hoc projects to improve student experience.

Qualifications

• At least one year of work experience in business or post-secondary education.
• Ability to work in a diverse, inclusive student body.
• Ability to work independently, prioritize tasks, meet deadlines in a fast-paced environment.
• Strong communication and customer service skills.
• Self-motivated, detail-oriented with objective focus.
• Strong problem-solving, analytical thinking skills.
• Strong computer and digital literacy skills.
• Clear Criminal Record Check.

Responsibilities

• Assist the manager with scheduling adjustments and maintain up-to-date schedules.
• Coordinate instructor coverage for Career Preparation with the Workforce Team.
• Track and maintain records of all course assignments.
• Coordinate re-enrollment schedules for transfer credit assessments.
• Ensure instructors are enrolled in the LMS before course starts.
• Enrol students in the learning environment before course commencement, including special offerings.
• Maintain and update the centralized textbook database.
• Ensure availability of digital and hardcopy textbooks in collaboration with Academic Support.
• Process and manage purchase orders for classroom supplies with manager approval.
• Provide clear operational feedback to stakeholders.
• Support the manager with ad hoc projects and reports.

Skills

Scheduling

Record keeping

Communication

Customer service

Problem solving

Digital literacy

Multicultural sensitivity

Time management

Education

Post-secondary education

Tools

D2L LMS

Course development software

Job description

Robertson College in Edmonton is seeking an Operations Support Specialist to help keep the student journey running smoothly behind the scenes. This on-site, full-time role supports Scheduling, enrolments, and course records across Business & Technology and Community Services programs.

You will collaborate with Workforce, Academic Support, Admissions, and Financial Aid teams, manage schedules, enrollments, and textbooks, and assist with ad hoc projects to improve student experience.