Housing Systems Specialist

York University; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

York University is seeking a Housing Systems Specialist within Ancillary Services to coordinate system solutions, analyze data, and deploy improvements across campus housing systems. You will work closely with Housing & Conference Services clients and UIT teams to research, evaluate, and implement technical enhancements, ensuring security and governance are maintained.

The role involves developing, upgrading, and supporting applications and platforms, providing 2nd/3rd line vendor support, and

Qualifications

• University degree in CS, MIS or related field (or equivalent of 4 years recent York experience).
• Four years of experience supporting a variety of systems, including web-based apps.
• Experience in data retrieval, database concepts and system design approaches.

Responsibilities

• Coordinate systems deployment and enhancements with Housing & Conference Services and UIT.
• Research, analyze, evaluate, and deploy systems to resolve problems and optimize processes.
• Provide second/third level support for vendor-based applications and learn business rules with partners.
• Prepare and maintain system documents, SOPs, and information risk protocols.

Skills

Data analysis

System design

Troubleshooting web apps

Documentation

Education

University degree in Computer Science or MIS or related field

Tools

SQL databases

Vendor applications support

Job description

Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision, and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with partners to provide effective experiences and enhance the quality of campus life in alignment with the University's core values.Reporting to the Director, Housing & Conference Services, the Housing Systems Specialist coordinates the activities to implement systems, technology solutions, and/or business process improvements using data-informed practices. Working with Housing & Conference Services clients and in collaboration with UIT teams, this role will be responsible to research, analyze, evaluate, recommend, and deploy systems for problem resolution, expansion, optimization, or integration. The role will develop, upgrade, support, configure, modify/adjust, enhance and modernize applications, platforms, and solutions for various systems used by Ancillary Services. Additionally, the role will provide second and third level support for vendor-based applications/systems, learn business rules and procedures by regularly meeting with partners to discuss their current and future needs and initiatives, and prioritize these needs effectively. As part of this work, the role will prepare and maintain system documents, standard operating procedures, information risk and security management protocols, specifications, works plans and records. The role receives and processes confidential, personal, and proprietary information and ensures policy and legislative requirements are achieved. Also, the role generates reports, forms and writes codes, as needed.

Education:

University Degree in Computer Science, Management Information Systems or a related field or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

Experience:

Four (4) years related experience and skill in supporting a variety of systems. Experience includes participating in the design, development and implementation of software and hardware solutions, systems, or products including troubleshooting web-based applications. Also, includes analysis of database and systems design/architecture, as well as data retrieval methodologies to achieve user needs.

• We offer comprehensive benefits and access to superb educational and recreational facilities.

For more information on what York has to offer U please visit: http://hr.info.yorku.ca/benefits/