Part-Time Sales Associate (CrossIron Mills)

Swatch Group; CrossIron; On-site; CAD 23,000 - 25,000; Part time

Job summary

Hour Passion in CrossIron, Alberta, part of the Swatch Group, is hiring a Sales Associate. The role focuses on delivering outstanding customer service, meeting sales targets, and supporting store operations. This is a part-time position with up to 29 hours per week and requires openness to holiday shifts.

Starting base pay is $17.01 per hour with a monthly performance bonus. The role involves standing/walking, lifting up to 35 lbs, and maintaining visual standards per merchandising guidelines.

Qualifications

• Minimum 1 year of retail sales experience.
• Availability for part-time schedule, including weekends/holidays.
• Ability to work opening and closing shifts and maintain high energy.

Responsibilities

• Deliver exceptional customer service and achieve sales targets.
• Support daily operations: sales, returns, inventory, and policies.
• Assist in maintaining visual merchandising and store cleanliness.
• Uphold workplace safety standards.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

POS system

Job description

Hour Passion is a concept store belonging to the Swatch Group, the world's largest watchmaker. Since its origin in 2004, it has been specialized in the watches and jewellery multi-brand retail. http://www.hourpassion.com

As an Hour Passion Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Ambassador while embodying Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $17.01 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets (KPIs) though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Employment Status:

Part-Time, up to 29 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours a week, certain holidays and blackout dates.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in fast paced environment.

Professional requirements

• At least 1 year of retail sales experience, preferably in fashion and/or accessories.