Sales Associate (Rideau Centre)

Swatch Group; Toronto, Ottawa; On-site; CAD 21,000 - 29,000; Part time

Job summary

Swatch Group in Toronto is seeking a Sales Associate to report to the Store Manager and help achieve sales targets while delivering exceptional customer service.

You will embody Swatch Core Competencies including Customer Focus, Drive for Results and Integrity, with a focus on product knowledge and store operations. This is a part-time role with an average of 10 hours per week.

Responsibilities

• Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude.
• Achieve and exceed sales targets through outstanding product knowledge.
• Process sales and returns and assist with inventory management as part of daily operations.
• Uphold workplace safety standards and compliance in store activities.

Job description

Job description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Part-Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.