Part-Time Sales Associate (CrossIron Mills)

Swatch Group; Toronto, Calgary; On-site; CAD 23,000 - 26,000; Part time

Job summary

Swatch Group in Toronto is seeking an Hour Passion Sales Associate to join our team. You will report to the Store Manager and drive sales through exceptional customer service, product knowledge, and a positive store presence.

The role is part-time, up to 29 hours per week, with a starting base pay of $17.01 per hour plus a monthly performance bonus. You will support daily operations, assist with inventory and returns, maintain visual merchandising standards, and help ensure store policy

Qualifications

• Customer service focus and ability to resolve issues with a positive attitude
• Ability to achieve and exceed sales targets (KPIs) through product knowledge
• Strong teamwork and relationship-building abilities
• Creativity, problem-solving, and integrity in daily operations

Responsibilities

• Deliver exceptional customer service and generate sales while maintaining product knowledge to meet KPIs
• Support daily operations including processing sales and returns, inventory management, and adherence to policies
• Assist in maintaining store visual merchandising standards and keep the store clean and organized
• Uphold workplace safety standards and compliance requirements

Job description

Job description

As an Hour Passion Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Ambassador while embodying Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $17.01 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets (KPIs) though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Employment Status:

Part-Time, up to 29 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours a week, certain holidays and blackout dates.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.