Full-Time Sales Associate (McArthurGlen Designer Outlet)

Lumesse; Richmond; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

RRSP contributions with company match

Company discount

Life insurance

Job summary

Hour Passion, a Swatch Group concept store, is seeking a Sales Associate to drive sales and deliver outstanding customer service. You report to the Store Manager and embody core competencies such as Customer Focus, Drive for Results, and Teamwork.

Starting base pay of $18.60 per hour plus monthly performance bonus, with RRSP contributions, a company discount and life insurance. Availability to work opening and closing shifts, including weekends and holidays, is required.

Qualifications

• At least 2 years of retail sales experience.
• Ability to work opening/closing shifts.
• Strong product knowledge and customer service focus.
• Ability to communicate clearly.

Responsibilities

• Deliver exceptional customer service and meet sales targets.
• Process sales and returns and manage inventory.
• Maintain store visual standards per guidelines.
• Uphold safety and compliance standards.
• Uphold workplace safety standards.

Skills

Customer service

Sales

Teamwork

Communication

Humility & integrity

Tools

POS system

Visual merchandising tools

Job description

Hour Passion is a concept store belonging to the Swatch Group, the world's largest watchmaker. Since its origin in 2004, it has been specialized in the watches and jewellery multi-brand retail. http://www.hourpassion.com

As an Hour Passion Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Ambassador while embodying Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $18.60 per hour plus monthly performance bonus.

• RRSP contributions with company match
• Company discount
• Life insurance

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

Employment Status:
Full-Time: Up to 40 hours per week . Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours per week, including certain holidays and blackout dates.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in fast paced environment.

Professional requirements

• At least 2 years of retail sales experience, preferably in fashion and/or accessories.