Sales Associate (West Edmonton Mall)

Swatch; Edmonton; Hybrid; CAD 18,000 - 26,000; Part time

Job summary

Swatch is seeking a Sales Associate to report to the Store Manager and drive sales while representing the Swatch brand. The role emphasizes customer focus, teamwork, and integrity in a fashion-forward environment.

The position is part-time with 15+ hours per week, requiring flexibility for weekends and holidays. It involves standing, walking, and lifting up to 35 lbs, with responsibilities spanning sales, returns, inventory, and visual merchandising.

Qualifications

• At least 1 year of retail sales experience, preferably in fashion and/or accessories.
• Experience working with POS systems.

Responsibilities

• Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets through outstanding product knowledge.
• Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Assist in maintaining store's visual standards by following visual merchandising guidelines and keeping the store clean and organized.
• Uphold workplace safety standards.

Skills

Customer Service

Sales Skills

Visual Merchandising

Operations

Compliance

Teamwork

Communication

Tools

POS systems

Job description

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $16.00 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store's visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions: Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates.
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in fast paced environment.

Professional requirements

• At least 1 year of retail sales experience, preferably in fashion and/or accessories.
• Experience working with POS systems.

The Swatch Group (Canada) Ltd.
555, Richmond Street West
Suite 1105
CA-Toronto M5V 3B1, Ontario