Part-Time Recreation Front Desk & Space Setup Specialist

CivicInfo BC; Port Coquitlam; Hybrid; CAD 37,000 - 40,000; Part time

Job summary

The City of Port Coquitlam seeks a Recreation Service Assistant (Part Time, Time-Stated) to support customer experiences in recreation facilities. You will help with program space setup, bookings, admissions, and front-line service, including payments and registrations, in a friendly, professional environment.

Responsibilities cover facility setup, customer inquiries, data entry, and coordination with service teams.

Qualifications

• Completion of Grade 12 supplemented by courses in customer service and conflict resolution and previous experience in a front-line customer service role, including cash handling and point of sales system; or a combination or training and experience.
• Occupational First Aid Level I.

Responsibilities

• Responds to inquiries and provides factual information and assistance to the public regarding programs, facility bookings and services.
• Supports the set-up of program spaces based on the daily facility bookings and emerging day to day facility needs; sets up tables, chairs, displays, banners and other furniture and equipment for scheduled events or activities.
• Utilizes registration software to support customers with their facility bookings and inquiries; receives and processes sales and registrations and maintains records related to transactions.
• Performs clerical duties, including data entry, maintaining routine records and statistical data collection.
• Maintains daily facility booking sheets and communications between the facilities and customer service teams.

Skills

Customer service

Conflict resolution

Cash handling

Point of sale

Education

Grade 12

First Aid Level I

Tools

Registration software

Job description

The City of Port Coquitlam seeks a Recreation Service Assistant (Part Time, Time-Stated) to support customer experiences in recreation facilities. You will help with program space setup, bookings, admissions, and front-line service, including payments and registrations, in a friendly, professional environment.

Responsibilities cover facility setup, customer inquiries, data entry, and coordination with service teams.