Part-time Receptionist - MINI Oakville

HR4; Oakville; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Health and wellness initiatives

Employee purchase plans and company  |

Company discounts

Training and mentorship

Job summary

MINI Oakville is seeking a part-time receptionist to join our team in Oakville. The role involves greeting visitors, answering calls, assisting customers with inquiries, and scheduling appointments across sales, service, and finance.

As the first point of contact, you will maintain a welcoming reception area, handle mail and general admin tasks, and support other departments as needed. Hours are Mon to Thurs 4:00pm-7:00pm, and Sat 8:45-5:00pm.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist or customer service role preferred (auto/retail a bonus).
• Excellent verbal and written communication skills.
• Proficient with multi-line phones, computers and printers.
• Strong organizational and time-management abilities.
• Professional appearance and demeanor.
• Proficient in Microsoft Office Suite and related apps.

Responsibilities

• Greet and welcome visitors in a warm, professional manner.
• Answer and direct incoming calls to departments.
• Assist customers with inquiries about services and products.
• Schedule appointments for sales, service and finance.
• Maintain a clean, organized reception area.
• Handle mail, packages and deliveries.
• Perform general admin tasks and data entry.
• Support other departments as needed.
• Maintain confidentiality of information.
• Provide exceptional customer service and address concerns promptly.

Skills

Communication skills

Organizational skills

Time management

Professional appearance

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Phone systems

Office equipment

Job description

MINI Oakville is looking for a part-time receptionist to join our team!

About us:

At MINI Oakville, we believe in helping you grow your career. We provide ongoing training, mentorship, and a high-volume dealership environment with plenty of opportunities to succeed. We are committed to exceptional customer service and seek a team member who shares our dedication.

We are seeking a friendly and organized Receptionist to join our team at MINI Oakville. As the first point of contact for our dealership, you will play a crucial role in providing exceptional customer service to all visitors and callers.

Job Duties:

• Greet and welcome visitors to the dealership in a warm and professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff members.
• Assist customers with inquiries and provide information about the dealership’s services and products.
• Schedule appointments for customers with sales, service, and finance departments.
• Maintain a clean and organized reception area, ensuring a positive first impression for visitors.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform general administrative tasks, such as filing, data entry, and managing office supplies.
• Assist with clerical support for various departments as needed.
• Maintain confidentiality of customer and dealership information.
• Provide exceptional customer service and address any customer concerns or issues promptly and professionally.
• Assist with special projects and events as assigned by the Office Manager.

Successful Candidates Possess:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role, preferably in an automotive or retail setting.
• Excellent verbal and written communication skills.
• Proficient in using office equipment, such as multi-line phone systems, computers, and printers.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Professional appearance and demeanor.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant computer applications.

Why Work for MINI Oakville:

• Inclusive and diverse environment.
• Collaborative and team-oriented atmosphere.
• Supportive work environment.
• Health and wellness initiatives.
• Community involvement activities.
• Exciting company events.
• Employee purchase plans and company discounts.
• Our values and missions.

Hours:Mon to Thurs. 4:00pm-7:00pm, Sat 8:45-5:00pm

MINI Oakville is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.