Administration - Receptionist

The Jim Pattison Auto Group; Vancouver; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Advancement opportunities

Corporate discounts

Recognition and rewards

Positive team atmosphere

Job summary

The Jim Pattison Auto Group is seeking a friendly, reliable part-time Receptionist for our Jim Pattison Downtown dealership. You will be the first welcome and help create a positive showroom experience while assisting visitors, customers, and employees.

Working 20 hours per week, Monday to Thursday 4:00 pm–9:00 pm, you’ll handle greeting, calls, payments, and general admin under the Office Manager. We offer competitive wages, benefits, and opportunities within a supportive team in Vancouver.

Qualifications

• Asset: customer-facing experience.
• Asset: automotive industry experience including CDK or One-Eighty.
• Experience operating a multiline phone system preferred.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong customer-service skills with a friendly, approachable attitude.
• Strong organizational and time-management skills.
• Good data entry skills with strong accuracy.
• Detail-oriented with ability to multi-task and prioritize responsibilities.
• Ability to stay calm in a fast-paced environment.
• Reliable, punctual, and dependable.
• Good written and spoken communication skills.
• Ability to interact professionally with others.

Responsibilities

• Greet all visitors entering the showroom and answer inquiries.
• Answer calls on a multiline phone system.
• Welcome and assist customers in the lounge areas.
• Maintain a tidy workspace and stocked customer lounge.
• Handle and process payments from customers.
• Stock vehicles and assist Sales with inventory control.
• Book service appointments in the software system.
• Distribute incoming mail.
• Maintain confidentiality of company and customer information.
• Support a positive, collaborative office environment.
• Perform other administrative duties as assigned.

Skills

Customer service

Organizational skills

Time management

Data entry accuracy

Written and verbal communication

Professional interaction

Tools

CDK

One-Eighty

Multiline phone system

Microsoft Office

Job description

Introduction

The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized part-time Receptionist to be the welcoming face of our Jim Pattison Downtown dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule: This is a part-time, permanent role of 20 hours per week. The regularly scheduled hours will be Monday to Thursday 4:00 pm to 9:00 pm.

Pay Range: $ 19 per hour, depending on experience.

This role reports to the Office Manager of the dealership.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

• Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host


• Promptly and professionally answer incoming calls on a multiline phone system


• Welcome and serve customers in the lounge areas


• Maintain a tidy work space and stocked customer lounge (coffee station, kids station)


• Handle and process payments from customers


• Stock in vehicles, and assist the Sales Dept with vehicle inventory control


• Book service appointments in the software system


• Distribute incoming mail


• Ensure a high degree of confidentiality with company and customer information


• Participate in maintaining a supportive and fun working environment


• Other administrative duties as assigned

Key Qualifications

• Previous experience in a customer-facing role is considered an asset


• Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software


• Previous experience operating a multiline phone system is preferred


• Proficiency with Microsoft Office (Word, Excel, Outlook)


• Strong customer-service skills with a friendly, approachable attitude


• Strong organizational and time-management skills


• Good data entry skills, with strong accuracy


• Detail-oriented, with the ability to multi-task and prioritize responsibilities


• Ability to stay calm and focused in a fast-paced environment


• Reliable, punctual, and dependable


• Good written and spoken communication skills


• Ability to interact professionally with others

What We Offer

• Competitive wages


• Comprehensive benefits package, including health, dental, and insurance


• Unlimited opportunities for advancement, growth, and development


• Access to exclusive corporate discount programs


• Recognition and rewards programs


• A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].