Part Time Receptionist - Lilythorne Retirement

Riverstone Retirement Communities; Ottawa; On-site; CAD 38,000 - 52,000; Full time

Job summary

Riverstone Retirement Communities in Ottawa is seeking an organized administrative assistant to support the General Manager and department managers. You will greet visitors, manage reception, coordinate records, reservations, and communications, and handle payments and mail distribution, presenting a positive image of the residence.

The role requires a high school diploma, at least three years in a related role (preferably in health care), and proficiency with MS Office.

Qualifications

• Grade 12 minimum.
• Minimum of three years’ related experience, preferably in the health care industry.
• Secretarial skills and experience with office procedures required.
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Bilingualism in French and English an asset.

Responsibilities

• Provide full secretarial support for the General Manager and other department managers.
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
• Observe coming and goings of residents from facility.
• Handle payments from residents or family members.
• Sort incoming mail for distribution to residents and all departments.
• Present a positive image of the residence to the public

Skills

Secretarial skills

MS Office

Data entry

Bilingual FR/EN asset

Education

Grade 12

Tools

MS Office Suite

Job description

QUALIFICATIONS

Education

• Grade 12 minimum

Background

• Minimum of three years’ related experience, preferably in the health care industry
• Secretarial skills and experience with office procedures required;
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Bilingualism in French and English an asset

Personal Requirements

• Work as part of a team
• Capable of adapting to different situations and change
• Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS

• Provide full secretarial support for the General Manager and other department managers;
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
• Observe coming and goings of residents from facility;
• Handle payments from residents or family members;
• Sort incoming mail for distribution to residents and all departments;
• Present a positive image of the residence to the public