Patient-Centric Medical Office Coordinator

Praesentia Healthcare; Hamilton; On-site; CAD 32,000 - 42,000; Full time

Job summary

Praesentia Healthcare in Hamilton, Ontario is seeking a Patient Services Clerk to deliver frontline patient service and administrative support to the clinical team. You will maintain patient records, assist with check-in/check-out, and coordinate documentation with third parties in a busy clinic environment.

Ideal candidates have 1–2 years of healthcare experience and proficiency with medical software, including Oscar, plus solid Microsoft Office skills.

Qualifications

• Completion of post-secondary education in related field or years of equivalent experience.
• A minimum of one - two years' healthcare experience.
• Proficiency with medical software preferred; knowledge of Oscar is asset.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide excellent patient service and support to the clinical team.
• Handle patient check-in/registration and check-out processes.
• Ensure patient information and billing details are correctly filed.
• Document third-party requests (lawyer requests, invoices, etc.).
• Assist physicians with charting and administrative tasks.
• Answer phones, scan, and fax administrative documents.

Skills

Interpersonal communication

Organizational skills

Problem solving

Timely reporting

Multitasking

Education

Post-secondary education in related field

Tools

Oscar

Microsoft Office

Job description

Praesentia Healthcare in Hamilton, Ontario is seeking a Patient Services Clerk to deliver frontline patient service and administrative support to the clinical team. You will maintain patient records, assist with check-in/check-out, and coordinate documentation with third parties in a busy clinic environment.

Ideal candidates have 1–2 years of healthcare experience and proficiency with medical software, including Oscar, plus solid Microsoft Office skills.