Part-Time Medical Office Admin — Clinic & PAAU

St. Joe's; Hamilton; Hybrid; CAD 41,000 - 44,000; Part time

Job summary

St. Joe's Hamilton is seeking an Administrative Support 9 to provide clerical support to the C-IMRAC and PAAU teams at West 5th Campus. You will interact with patients and families, schedule clinics, manage charts, and handle front-desk duties in a fast-paced health care environment.

The role requires a post-secondary diploma in medical office administration, a medical terminology certificate, and 2–3 years’ health care experience. Proficiency with EPIC, Outlook, and MS Office is essential.

Qualifications

• Post-secondary diploma/certificate in medical office administration or equivalent.
• Medical terminology certificate.
• 2-3 years' experience in a health care environment.
• Experience in a rapid assessment clinic is an asset.
• Proficient with EPIC (Dovetale), Outlook and Web access.
• Intermediate MS Word and MS Excel skills.
• Excellent communication and tact in person and by telephone.
• Strong organization and ability to manage multiple tasks.
• Compassionate, patient-centered approach.
• Excellent grammar, spelling and punctuation with strong report writing.

Responsibilities

• Registers patients and enters demographics into EPIC and Office 365.
• Assembles daily patient charts and processes time-sensitive bookings.
• Provides reception duties and handles calls and inquiries.
• Manages physician/nursing orders, lab reports and test results.
• Maintains unit statistics and produces various reports.
• Provides administrative support: correspondence, mail, faxes, emails.
• Books conference rooms and coordinates meetings.
• Schedules clinics for learners and maintains bookings.
• Assists with other unit activities as assigned by Manager.

Skills

Communication skills

Interpersonal skills

Organization skills

Multitasking

Attention to detail

Education

Medical office administration diploma/certificate

Medical terminology certificate

Tools

EPIC (Dovetale)

Outlook

Web access

Microsoft Word

Microsoft Excel

Office 365 / Teams

Job description

St. Joe's Hamilton is seeking an Administrative Support 9 to provide clerical support to the C-IMRAC and PAAU teams at West 5th Campus. You will interact with patients and families, schedule clinics, manage charts, and handle front-desk duties in a fast-paced health care environment.

The role requires a post-secondary diploma in medical office administration, a medical terminology certificate, and 2–3 years’ health care experience. Proficiency with EPIC, Outlook, and MS Office is essential.