Part-Time Front Desk Motivator — Fitness Club

Fit4Less; Kingston; On-site; CAD 26,000 - 28,000; Part time

Benefits offered by this job

Free fitness membership

Career advancement opportunities

Job summary

Fit4Less Kingston is seeking a Customer Service Representative (Motivator) to warmly welcome members and guests, manage check-ins, and guide potential members. You will respond to calls, assist with equipment queries, and promote memberships and club services while upholding a clean, energetic environment.

Ideal candidates have CPR-A/AED, Smart Tan certification within 3 months, and strong communication and interpersonal skills.

Qualifications

• CPR-A & AED Certification is required
• Smart Tan certification within 3 months of employment
• Excellent written and verbal communication skills are essential
• Experience in customer service and sales is an asset
• Strong interpersonal skills and ability to build rapport with members and guests

Responsibilities

• Greet members and check them in for workouts
• Greet and direct potential members at appointments or walk-ins
• Answer incoming calls within three rings and take messages or book appointments
• Assist members on the floor with FitFix and Cardio machines inquiries
• Sell memberships, services, products and amenities as appropriate
• Provide Fit-Fix Starter sessions for new and current members
• Complete club runs and cleaning tasks to maintain cleanliness
• Attend monthly meetings and complete required training

Skills

Interpersonal Savvy

Customer Focus

Team Collaboration

Approachability

Fitness Industry Knowledge

Written & Verbal Communication

Computers Proficiency

Customer Service & Sales

Job description

Fit4Less Kingston is seeking a Customer Service Representative (Motivator) to warmly welcome members and guests, manage check-ins, and guide potential members. You will respond to calls, assist with equipment queries, and promote memberships and club services while upholding a clean, energetic environment.

Ideal candidates have CPR-A/AED, Smart Tan certification within 3 months, and strong communication and interpersonal skills.