Member Experience Motivator — Front Desk Concierge

GoodLife Kids; Hamilton; In loco; CAD 22.000 - 31.000; Part-time

Vantaggi offerti da questo lavoro

Free fitness membership

Career progression

Training & development

Competitive rewards package

Energetic workplace

Descrizione del lavoro

GoodLife Kids in Hamilton Upper James and Rymal is seeking a friendly Customer Service Representative (Motivator). You will greet members, check in, guide walk-ins, and help with club services while upholding our welcoming environment.

The role requires CPR-A & AED certification, strong communication, and a passion for customer service and fitness. You will assist with memberships, attend monthly meetings, and contribute to a positive, energetic club culture.

Competenze

• CPR-A & AED certification is required.
• Strong interpersonal and customer-service skills are essential.
• Knowledge of fitness industry and club services is preferred.
• Excellent written and verbal communication, plus computer skills.

Mansioni

• Greet Members and check them in for workouts.
• Assist walk-in Prospective Members and direct them appropriately.
• Answer incoming calls, take messages, and book appointments.
• Help Members with memberships, services, and club information.

Conoscenze

CPR-A & AED Certification

Interpersonal Savvy

Customer Focus

Team Contribution

Approachability

Knowledge of fitness industry

Written & verbal communication

Computer proficiency

Customer service & sales experience

Descrizione del lavoro

GoodLife Kids in Hamilton Upper James and Rymal is seeking a friendly Customer Service Representative (Motivator). You will greet members, check in, guide walk-ins, and help with club services while upholding our welcoming environment.

The role requires CPR-A & AED certification, strong communication, and a passion for customer service and fitness. You will assist with memberships, attend monthly meetings, and contribute to a positive, energetic club culture.