Part-Time Eyecare Retail Associate — Flexible Weekend Hours

Specsavers Norge; Abbotsford; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

3 weeks paid vacation (prorated)

Birthday Leave

Vision care: 2 glasses or 12-month LCP

Friends & Family Discounts: 25% off

Employee Assistance Program

Career Growth opportunities

Collaborative team environment

Job summary

Specsavers Abbotsford is seeking a Part Time Retail Associate to welcome customers, guide frame selections, and support contact lens trials. Full training provided, with weekends and evenings required to meet shopper demand.

Join a values-driven team focused on delivering accessible eyecare and affordable eyewear. With a focus on exceptional customer experience, you will perform basic pre-screening tests, help customers choose frames, and ensure accurate orders and follow-up care.

Qualifications

• Availability to work evenings and weekends is required for this role.
• A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience.
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model.
• Previous experience in retail or customer service is an asset—but not essential.
• Enthusiasm for learning about frames, lenses, and pre-testing procedures.
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.

Responsibilities

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Skills

Customer service

Retail

Eyewear knowledge

Job description

Specsavers Abbotsford is seeking a Part Time Retail Associate to welcome customers, guide frame selections, and support contact lens trials. Full training provided, with weekends and evenings required to meet shopper demand.

Join a values-driven team focused on delivering accessible eyecare and affordable eyewear. With a focus on exceptional customer experience, you will perform basic pre-screening tests, help customers choose frames, and ensure accurate orders and follow-up care.