Part-Time Client Services Specialist: Parking & Lockers

The Algonquin College of Applied Arts and Technology; Ottawa; On-site; CAD 38,000 - 44,000; Part time

Job summary

Algonquin College seeks a part-time Client Service Representative for Parking, Lockers, and Card Services. The CSR responds to inquiries, provides information, and performs clerical tasks including account updates and in-person support at the Woodroffe (Ottawa) Campus.

The role requires at least a one-year certificate in business/office administration and 3+ years in a high-demand client-service setting. Regular on-site work is required.

Qualifications

• Minimum one (1) year certificate in business, office administration, marketing, or related industry.
• Minimum three (3) years of practical experience in a high-demand client-service setting.
• Experience in a complex detail-oriented, customer service-driven computerized office setting.
• Experience in Microsoft Word.

Responsibilities

• Respond to inquiries and provide information on Parking, Lockers, and Card Services.
• Perform clerical tasks including account creations and updates, email, telephone, and in-person interactions.
• Provide technical assistance with technologies used for the services.
• Set a positive, professional tone in interactions with clients.

Skills

Customer service

Communication

Office terminology

Education

1-year certificate in business/office administration/marketing

Tools

Microsoft Word

Job description

Algonquin College seeks a part-time Client Service Representative for Parking, Lockers, and Card Services. The CSR responds to inquiries, provides information, and performs clerical tasks including account updates and in-person support at the Woodroffe (Ottawa) Campus.

The role requires at least a one-year certificate in business/office administration and 3+ years in a high-demand client-service setting. Regular on-site work is required.