Part-Time Client Experience Specialist – Wellness Clinic

Foundation Physiotherapy & Wellness; Toronto; On-site; CAD 17,000 - 25,000; Part time

Job summary

Foundation Physiotherapy and Wellness invites applications for a part-time Client Experience Assistant at the Trinity Bellwoods location (Dundas/Bathurst) in Toronto. The role centers on delivering exceptional client service with bookings, payments, and inquiries, in a friendly healthcare setting.

Candidates with customer service experience in gym/retail/hospitality are preferred. Availability on Tuesdays and Thursdays (12pm–8pm) and Saturdays (9am–5pm) is required, and billing/email

Qualifications

• Experience in customer service in gym/fitness settings, retail, or hospitality.
• Availability on Tuesdays and Thursdays (12pm-8pm) and Saturdays (9am-5pm).
• Experience with billing, invoicing, collections or creating email communication is a plus.

Responsibilities

• Engage with clients to ensure high quality experiences.
• Handle inquiries, bookings and payments for clients.
• Perform administrative tasks as assigned and maintain facility upkeep.
• Support marketing events and on-site promotions.

Skills

Leadership

Multitasking

Detail oriented

Deadlines

Creative

Communication

Job description

Foundation Physiotherapy and Wellness invites applications for a part-time Client Experience Assistant at the Trinity Bellwoods location (Dundas/Bathurst) in Toronto. The role centers on delivering exceptional client service with bookings, payments, and inquiries, in a friendly healthcare setting.

Candidates with customer service experience in gym/retail/hospitality are preferred. Availability on Tuesdays and Thursdays (12pm–8pm) and Saturdays (9am–5pm) is required, and billing/email