Part-Time Client Banking Advisor

RBC; Stratford; On-site; CAD 25,000 - 33,000; Part time

Job summary

RBC in Stratford, Ontario is seeking a client-focused banking assistant to support everyday banking needs. In this role you will engage clients in-branch and from the community, demonstrate digital banking, educate customers, and refer complex opportunities to specialists.

You will build relationships with partners, handle a range of transactions, and contribute to customer satisfaction and loyalty in a collaborative team.

Qualifications

• Demonstrated passion for putting clients first in a target-driven sales environment.
• Problem-solving and people skills to build strong client relationships.
• Flexible, eager to learn, with strong personal ethics and hunger for success.
• Digital literacy across devices (phones, tablets, laptops).

Responsibilities

• Engage with clients in-branch and community, uncovering banking needs and referrals.
• Educate clients, demonstrate digital banking, deliver memorable experiences.
• Assist with a full range of transactions on request.
• Listen actively to understand client needs.
• Resolve and prevent banking problems proactively.
• Build relationships with RBC partners to leverage opportunities.

Skills

Client-focused

Problem solving

Interpersonal skills

Digital literacy

Flexibility

Job description

RBC in Stratford, Ontario is seeking a client-focused banking assistant to support everyday banking needs. In this role you will engage clients in-branch and from the community, demonstrate digital banking, educate customers, and refer complex opportunities to specialists.

You will build relationships with partners, handle a range of transactions, and contribute to customer satisfaction and loyalty in a collaborative team.