Part-Time Cannabis Retail Keyholder: Customer Experience

SNDL

Sherwood Park

On-site

CAD 19,000 - 25,000

Part time

6 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Nova Cannabis is seeking a Part-time Keyholder at Value Buds Southpointe in Fort Saskatchewan, AB. You will greet customers, educate them on cannabis products, and support store operations to ensure a safe, welcoming shopping experience.

The role requires at least 2 years in customer service and retail/hospitality, with SellSafe and QCW certifications, and a Criminal Record Check. The successful candidate will be 18+ with reliable transportation and a positive, team-oriented attitude.

Qualifications

Minimum 2 years of customer service experience.
Minimum 2 years of retail and/or hospitality experience.
Cannabis, liquor or healthcare exposure preferred.
High School Diploma or equivalent.
Valid SellSafe and QCW certification.
Must complete and pass a Criminal Record Check.
Must be 18 years of age or older.
Reliable transportation to commute to/from work.

Responsibilities

Greet customers, engage in conversation and build relationships to assess needs.
Educate customers about cannabis products, strains and consumption methods.
Process customer transactions on the POS and follow cash/Loss Prevention procedures.
Maintain store cleanliness and merchandising; promote the brand and culture.
Monitor inventory and restock products as needed; collaborate with managers and team.