Part-Time Brand Leader | Customer Experience Coach

Carter; Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

Carter's in Edmonton, Canada seeks a Part Time Supervisor to greet customers, share product knowledge, and foster a welcoming, inclusive store environment. You will coach team members, model service standards, and drive sales through brand expertise across baby and children’s apparel.

The role supports store operations, leads a defined focus area, and handles Leader on Duty duties with a focus on customer satisfaction, safety, and asset protection.

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.

Skills

Customer service

Leadership

Communication

Multitasking

Computer skills

Education

High school diploma

Tools

Outlook

Excel

Web navigation

Job description

Carter's in Edmonton, Canada seeks a Part Time Supervisor to greet customers, share product knowledge, and foster a welcoming, inclusive store environment. You will coach team members, model service standards, and drive sales through brand expertise across baby and children’s apparel.

The role supports store operations, leads a defined focus area, and handles Leader on Duty duties with a focus on customer satisfaction, safety, and asset protection.