Part-Time Banking Customer Experience Specialist

The Toronto-Dominion Bank (Canada); Edmonton; Presencial; CAD 47 000 - 59 000; Tempo parcial

Resumo da oferta

The Toronto-Dominion Bank in Edmonton, Alberta is seeking a part-time Customer Service Associate. You will create an exceptional customer experience, perform routine financial transactions with accuracy, and support advisors with everyday banking needs.

This role emphasizes teamwork, compliance with policies, and identifying customer needs to provide suitable solutions while promoting banking products. You’ll join a collaborative, customer-focused environment focused on growth and service

Qualificações

• High School diploma and/or 1+ years of relevant experience
• Post-Secondary or Undergraduate degree (in related field) preferred

Responsabilidades

• Create an exceptional customer experience with every interaction and contribute to branch customer experience improvements
• Complete a broad range of financial transactions (deposits, withdrawals, bill payments) accurately
• Assist with responding to customer concerns and escalate when necessary
• Identify customer needs and determine solutions, opening a limited range of products and services

Conhecimentos

Customer service

Formação académica

High School diploma

Descrição da oferta de emprego

The Toronto-Dominion Bank in Edmonton, Alberta is seeking a part-time Customer Service Associate. You will create an exceptional customer experience, perform routine financial transactions with accuracy, and support advisors with everyday banking needs.

This role emphasizes teamwork, compliance with policies, and identifying customer needs to provide suitable solutions while promoting banking products. You’ll join a collaborative, customer-focused environment focused on growth and service