Package Center Operations Specialist - Part Time

Ups; Mount Pearl; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading logistics company in Mount Pearl is hiring for a part-time customer service position. In this role, you will service customers and manage administrative activities at the package center. Responsibilities include monitoring systems, resolving customer issues, and performing account maintenance. Ideal candidates should be proficient in MS Office and hold a high school diploma. Flexibility with work hours is required, and the compensation is $17.75 per hour.

Qualifications

• Proficient in MS Office applications, including Access Database, Excel, and Word.
• High school diploma, GED, or an international equivalent is required.
• Strong key entry skills are essential.

Responsibilities

• Monitor the Package Center Information System (PCIS).
• Administer service recovery and guaranteed service refunds.
• Track customer service metrics and maintain issues tracker.

Skills

MS Office knowledge

Key entry skills

Education

High school diploma, GED, or international equivalent

Job description

A leading logistics company in Mount Pearl is hiring for a part-time customer service position. In this role, you will service customers and manage administrative activities at the package center. Responsibilities include monitoring systems, resolving customer issues, and performing account maintenance. Ideal candidates should be proficient in MS Office and hold a high school diploma. Flexibility with work hours is required, and the compensation is $17.75 per hour.