Overnight Member Services Associate

Seaton Centre Pickering Fitness LP; Pickering; Presencial; CAD 23.000 - 28.000; Jornada completa

Descripción de la vacante

Taymax Group, a multi-unit Planet Fitness franchisee, is seeking a Member Services Representative in Pickering, ON. The role focuses on delivering a superior member experience at the front desk, greeting guests, processing sign-ups, and tours, and assisting the Club Manager with daily operations.

Starting wage is $17.95 per hour. Ideal candidates are 18+, with a high school diploma, strong customer service skills, reliability, basic computer skills, and a passion for fitness.

Formación

• 18 years or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness.
• Exceptional customer service skills; interact positively with members and coworkers.

Responsabilidades

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities: answer phones, check members in, give tours, sign up new members and calculate rates.
• Assist the Club Manager in counting the drawer as needed.
• Update member accounts and respond to questions and concerns.
• Maintain club cleanliness and complete daily tasks early in shift.

Conocimientos

Customer service

Punctuality

Teamwork

Basic computer skills

Communication

Problem solving

Empathy

Educación

High School diploma/GED

Descripción del empleo

Taymax Group, a multi-unit Planet Fitness franchisee, is seeking a Member Services Representative in Pickering, ON. The role focuses on delivering a superior member experience at the front desk, greeting guests, processing sign-ups, and tours, and assisting the Club Manager with daily operations.

Starting wage is $17.95 per hour. Ideal candidates are 18+, with a high school diploma, strong customer service skills, reliability, basic computer skills, and a passion for fitness.