Overnight Front Desk Specialist (Weekend)

YWCA Toronto; Toronto; On-site; CAD 42,080 - 51,431; Part time

Benefits offered by this job

Comprehensive Medical, Vision, and Dental Coverage

Life Insurance and Long-Term Disability Benefit

Multi-Sector Pension Plan

20 Vacation Days

Paid Holidays

Job summary

A community support organization in Toronto seeks a Part-time Overnight Front Desk Support Worker to provide reception services and ensure a supportive environment for tenants and guests. The role involves greeting participants, handling inquiries, and addressing client needs, all within a feminist framework. Ideal candidates will have a relevant university degree and 1-3 years of experience in supportive housing, as well as strong crisis management and communication skills. Comprehensive benefits are offered.

Qualifications

• 1-3 years directly related work experience in supportive housing.
• Demonstrated experience working under pressure and remaining calm in a crisis.
• Knowledge and experience working from an anti-oppression framework and trauma-informed practices.

Responsibilities

• Greets and directs tenants, participants, guests, contractors, and suppliers.
• Monitors activities in and around the building via video surveillance.
• Responds to on-site emergency needs using on-call procedures.

Skills

Customer service

Organizational skills

Crisis management

Culturally sensitive service

Interpersonal communication

Education

Undergraduate university degree in a relevant field (e.g. Social Work)

Tools

Security operating systems

Job description

A community support organization in Toronto seeks a Part-time Overnight Front Desk Support Worker to provide reception services and ensure a supportive environment for tenants and guests. The role involves greeting participants, handling inquiries, and addressing client needs, all within a feminist framework. Ideal candidates will have a relevant university degree and 1-3 years of experience in supportive housing, as well as strong crisis management and communication skills. Comprehensive benefits are offered.