Night Shelter Worker – Housing & Support Advocate

Dixon Hall; Toronto; On-site; CAD 34,000 - 39,000; Full time

Job summary

Dixon Hall is hiring a Shelter Worker for the Shelter and Respite Services in Toronto. The role runs Monday–Friday, 11:30 pm–7:30 am, at 81 Elizabeth St. You will respond to clients, support housing needs, and help improve residents’ quality of life.

Requirements include a Community Worker or Social Services Worker Diploma and at least 2 years’ related experience. Strong English skills, teamwork, and crisis-reduction abilities are essential; certificates in First Aid/CPR and related training are

Qualifications

• Diploma in Community Work or Social Services.
• At least 2 years experience with homeless or marginally housed populations; mental health, addiction, or abuse experience.
• Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
• Crisis management and prevention skills.
• Knowledge of issues affecting homeless individuals; inclusion and diversity.
• Ability to work in a collaborative team; computer literacy; SMIS knowledge is a plus.

Responsibilities

• Respond to residents’ needs and assist in improving their quality of life.
• Collaborate with shelter and housing teams, Dixon Hall staff and volunteers.
• Respond to residents’ needs and use the facility.
• Manage day-to-day operations and care of residents.
• Provide a safe, trustworthy environment and encourage input.
• Complete intakes and discharges.
• Establish rapport with residents.
• Adhere to policies, standards and guidelines in operations.
• Plan and deliver programs addressing health, employment, housing and social needs.
• Develop relationships with community groups and resources.
• Maintain client files and incident logs.

Skills

English proficiency

Education

Community Worker or Social Services Worker Diploma

Standard First Aid and CPR

Hostel Standards

CPI

Case Management

Anti-racism/Anti-oppression

Documentation (Note Taking) Skills

WHMIS

Tools

SMIS knowledge

Job description

Dixon Hall is hiring a Shelter Worker for the Shelter and Respite Services in Toronto. The role runs Monday–Friday, 11:30 pm–7:30 am, at 81 Elizabeth St. You will respond to clients, support housing needs, and help improve residents’ quality of life.

Requirements include a Community Worker or Social Services Worker Diploma and at least 2 years’ related experience. Strong English skills, teamwork, and crisis-reduction abilities are essential; certificates in First Aid/CPR and related training are