Overnight Food and Beverage Supervisor

Kaizen Lab Inc.; Calgary; On-site; CAD 55,000 - 68,000; Full time

Job summary

Kaizen Lab Inc. in Calgary, Alberta seeks an overnight F&B Supervisor to lead servers, bartenders, cooks, and support staff. You will oversee operations to meet sales, cost, guest satisfaction, and safety objectives across all F&B outlets.

Responsibilities include supervising overnight shifts, ensuring health and sanitation compliance, inventory control, nightly cash audits, shift reporting, and staff coaching. Casino or resort experience and AGLC Preserve certification are highly regarded.

Qualifications

• Experience supervising F&B staff in multiple outlets or bars.
• Experience in both back-of-house and front-of-house.
• Casino or resort experience preferred.
• Mandatory AGLC Preserve Certification.
• Basic food safety knowledge.

Responsibilities

• Supervise overnight F&B staff including servers, bartenders, cooks, and support staff.
• Ensure outlets operate efficiently while complying with health, safety, and sanitation regulations.
• Increase year-over-year sales.
• Execute F&B promotions.
• Monitor guest satisfaction and address concerns.
• Assist with inventory, ordering, and receiving.
• Conduct nightly audits of sales, cash handling, and shift reports.
• Train and coach team members to uphold service standards and policies.
• Collaborate with security and other departments to ensure safety and welcome.
• Maintain cleanliness and organization of F&B areas.
• Prepare shift reports and communicate key information to day management.

Skills

Team leadership

Under pressure

Job description

Reports To

F&B Supervisor reports to Assistant F&B Manager.

Job Overview

Oversee daily or nightly shift(s), provide leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Responsibilities and Duties

• Supervise and coordinate the activities of overnight F&B staff, including servers, bartenders, cooks, and support staff.
• Ensure all food and beverage outlets operate efficiently and in compliance with health, safety, and sanitation regulations.
• Increasing year over year sales
• Executing all Food and Beverage promotions
• Monitor guest satisfaction and respond promptly to guest concerns or complaints.
• Assist with inventory control, ordering, and receiving of supplies.
• Conduct nightly audits of sales, cash handling, and shift reports.
• Train, coach, and mentor team members to uphold service standards and company policies.
• Collaborate with security and other departments to ensure a safe and welcoming environment.
• Maintain cleanliness and organization of all F&B areas during and after service.
• Prepare shift reports and communicate key information to day-shift management.

Education and Experience

• 1-2 years’ experience as Supervisor or Manager in multiple outlet experience or bar experience
• Experience in back of the house and front of the house
• Casino or resort experience preferred
• Mandatory Valid AGLC Preserve Certification
• Basic food safety required

Skills and Abilities

• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.