Overnight Dock Lead - Safety, Loading & Team Coach

Day & Ross; Surrey; On-site; CAD 48,000 - 56,000; Full time

Job summary

Day & Ross in Surrey, BC is seeking a Dock Lead Hand for an overnight shift (Sunday–Thursday, 8pm start). You will lead dock staff to ensure safe, efficient loading and unloading, plan vehicle movements, and handle claims with a focus on service and cost targets.

Key responsibilities include supervising dock operations, coaching team members, maintaining records, and coordinating with management. Requires forklift certification, TDG/WHMIS training, and strong communication.

Qualifications

• Minimum of secondary education, with preference for post-secondary education or an education/experience mix.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred
• Communication skills - advanced
• Computer skills – MS Office, AS400, web-based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Ability to meet deadlines in a high transactional environment
• Ability to champion business needs collaboratively
• English or other languages an asset
• Able to work with little supervision

Responsibilities

• Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency to minimize risks.
• Load and unload cargo
• Report incidents to supervisor
• Ensure proper use of protective gear and safe operation of machinery
• Report performance and attendance issues to supervisor
• Coach team members on dock procedures and equipment operation
• Maintain records and documents
• Assist in training workers on equipment and safety policies
• Communicate issues to supervision and management
• Assist as needed with other duties
• Provide basic leadership to dock workers
• Relay information from Operations Manager to Dock Workers and keep updated

Skills

Advanced communication

Customer relationship skills

Ability to work with little supervise

Results oriented

Education

Secondary education

Post-secondary preferred

Tools

MS Office

AS400

Web-based programs

Job description

Day & Ross in Surrey, BC is seeking a Dock Lead Hand for an overnight shift (Sunday–Thursday, 8pm start). You will lead dock staff to ensure safe, efficient loading and unloading, plan vehicle movements, and handle claims with a focus on service and cost targets.

Key responsibilities include supervising dock operations, coaching team members, maintaining records, and coordinating with management. Requires forklift certification, TDG/WHMIS training, and strong communication.