Dock Leadhand

The Erb Group; Vaudreuil-Dorion; On-site; CAD 25,000 - 36,000; Full time

Job summary

The Erb Group in Vaudreuil-Dorion, QC is seeking a Lead-Hand to supervise dock operations, coordinate loading/unloading, and ensure safety and HACCP compliance. You will monitor schedules, manage forklift operations, verify temperatures, and communicate with the Dock Foreman in a fast-paced environment.

Two years of transport/warehouse experience is preferred; strong team leadership, customer service, and safety focus are essential. Proficiency in French is required for this role.

Qualifications

• Two years of experience in transport/warehouse preferred.
• Experience managing personnel and ensuring safety as a team lead.
• Proven customer service mindset and dependability.

Responsibilities

• Supervise dock operations under the Dock Foreman.
• Assign dock personnel and schedule workforce according to volumes.
• Verify temperatures and HACCP compliance for loads and shipments.
• Ensure safety by performing forklift checks and addressing unsafe equipment.
• Complete paperwork and respond to emails; train new staff as needed.

Skills

Team management

Attention to detail

Customer service

Safety compliance

Forklift operation

Tools

AS400

Job description

What Will You Do?

• Under the supervision of the Dock Foreman, the Lead-Hand monitors all operational systems at the dock terminal and ensures the proper supervision of loading and unloading of freight.
• Help assign dock personnel to sort product, load and unload freight. Schedule and arrange workforce requirements according to volumes. Validate any change of work schedule
• Responsible for prioritizing incoming and outgoing freight. Manage delivery schedules and product holding.
• Verify temperatures on all loads/reefers that are pulled from or to docking station.
• Ensure that HACCP regulations are complied with and completed. Follow-up on any required HACCP orders.
• Ensure shipping documents are completed.
• Ensure and verify all that Truck/LTL/Trailers respect weight limitations as per transport regulations and restrictions.
• Ensure that forklift checks are done at the beginning of the shift, reviews, and locks-out any equipment that is considered unsafe.
• Ensure that shift reports and yard checks are completed and e-mailed at the end of the shift.
• Must rapport any issue regarding employee discipline to the Dock Management.
• Load or assist in loading appropriate freight onto delivery trucks or trailers and shrink wrap and block secure pallets when required. Ensure that appropriate bills are with skid.
• Complete a walk-thru with the Dock Foreman on the following shift.
• Complete paperwork on orders and respond to emails.
• Participate in the training of new employees when required.

• All other duties as required.

Who Are We Looking For?

• Two (2) years of experience equivalent to the job description or in the transport/warehouse industry preferred.
• Experience in management of personnel, attention to detail and a team player.
• A positive attitude, dependable, on time for work, and respectful with clients or co-workers.
• Provide a high level of customer service at all times.
• Good understanding of safe work practices and ability to safely operate dock equipment.
• Ability to use a forklift (Sit-Down electric, Stand-up Reach) a plus.
• Knowledge of AS400
• Ability to lift and/or carry up to 50 lbs.
• Proficiency in French required