Dock Operations Lead: Safety & Team Performance

McCain Foods; Nova Scotia; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Day & Ross is seeking a Dock Supervisor to oversee daily dock operations, drive safety, and manage a team of dock workers and contractors at our Dartmouth, NS terminal.

The role requires strong leadership, incident reporting, and the ability to motivate staff, while ensuring compliance with transportation and safety regulations. Experience with RF scanners and Truckmate is a plus, and bilingual capabilities are advantageous.

Qualifications

• Post-secondary education, preferably in operations, logistics, or business
• An equivalent combination of education and experience may be considered
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
• Previous leadership experience and/or experience in the transportation industry are strong assets
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
• Advanced communication skills, particularly verbal
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using Truckmate, a strong asset
• Appropriate sense of urgency
• Strong sense of safety; training and experience in similar safety sense environments a strong asset
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
• English, other languages an asset.

Responsibilities

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
• Ensure the AM schedule for the terminal is followed.
• Works with the Operations Manager to track monthly performance stats for the dock
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
• Other duties related to dock operations as may be required.

Skills

Leadership

Team motivation

Conflict resolution

Training

Communication

RF scanners

Truckmate

Urgency awareness

Safety culture

Industrial equipment knowledge

English proficiency

Education

Post-secondary education in operations/logistics/business

Tools

Truckmate

RF scanners

MS Word

MS Excel

MS Outlook

Job description

Day & Ross is seeking a Dock Supervisor to oversee daily dock operations, drive safety, and manage a team of dock workers and contractors at our Dartmouth, NS terminal.

The role requires strong leadership, incident reporting, and the ability to motivate staff, while ensuring compliance with transportation and safety regulations. Experience with RF scanners and Truckmate is a plus, and bilingual capabilities are advantageous.