Outside Sales Representative

The Groupe Master; Burnaby; Hybrid; CAD 95,000 - 110,000; Full time

Benefits offered by this job

Medical and dental coverage

Disability protection

Wellness spending account

Employee assistance program

Job summary

The Master Group is seeking an Outside Sales Representative to promote HVAC-R equipment and solutions across our full product portfolio, including commercial rooftops, refrigeration equipment, hydronics, and residential systems.

Responsibilities include identifying client opportunities, assessing requirements, delivering technical presentations, and negotiating contracts. Travel to client sites and training facilities is required; a hybrid work policy supports flexible scheduling.

Qualifications

• HVAC-R sales experience is required.
• Strong communication, negotiation and presentation skills.
• Willingness to travel across Canada and the USA for training and client meetings.
• Ability to read and interpret technical plans and specifications.

Responsibilities

• Identify and develop relationships with potential clients across sectors to promote HVAC-R equipment and services.
• Assess client requirements and propose suitable HVAC-R solutions for commercial, refrigeration, hydronic, and residential applications.
• Prepare and deliver technical presentations, product demonstrations, and proposals.
• Collaborate with sales team to drive growth across core product lines.
• Provide technical guidance on operation, maintenance, and troubleshooting of equipment.
• Visit sites to evaluate product applications and address on-site issues.

Skills

Communication

Negotiation

Presentation

Travel readiness

Technical plan interpretation

Tools

CRM software

Microsoft Office

Job description

We are seeking a motivated and experienced Outside Sales Representative to join our team. The ideal candidate will be responsible for promoting and selling HVAC-R (Heating, Ventilation, Air Conditioning, and Refrigeration) equipment and solutions across our full product portfolio — including commercial rooftop units, refrigeration equipment and supplies, hydronics, and residential systems — to clients across the sectors we serve. The role involves assessing customer needs, recommending appropriate products, and providing technical support to ensure optimal system performance. The candidate that will join this team will be responsible for representing The Master Group within the Grater Vancouver Area.

What you will accomplish with us:

• Identify and develop relationships with potential clients across various sectors to promote our full range of HVAC-R equipment and services, including commercial rooftops, refrigeration equipment and supplies, hydronics, and residential systems.
• Analyze client requirements and propose suitable HVAC-R equipment/solutions aligned with their needs, across commercial, refrigeration, hydronic, and residential applications.
• Prepare and deliver technical presentations, product demonstrations, and proposals to clients.
• Work as part of the sales team to assist and collaborate in growth across all our core product lines.
• Provide technical expertise and guidance to customers regarding equipment operation, maintenance, and troubleshooting.
• Negotiate contracts, pricing, and terms of sale to close deals effectively.
• Visit construction sites to evaluate product applications and deal with site issues.
• Stay updated on industry trends, market conditions, and competitor activities to maintain a competitive edge.
• Maintain accurate records of sales activities, customer interactions, and follow-up actions.
• Attend industry trade shows, conferences, and networking events to expand the customer base and foster relationships.
• Attend regular product training sessions.

What You Bring to Our Team:

• Previous experience in the HVAC-R industry.
• Strong understanding of HVAC-R systems, components, and their applications — commercial rooftops, refrigeration, hydronics, and residential — is an asset.
• Excellent communication, negotiation, and presentation skills.
• Ability to interpret technical plans and specifications.
• Proficiency in CRM software and Microsoft Office suite.
• Self-motivated, result-oriented, and able to work as part of a team as well as independently.
• Required to travel to meet clients and attend events.
• Valid passport and driver's license for travel within Canada and USA for training at manufacturers' facilities.

Compensation Information:
Base Salary Range: $95,000 - $110,000 annually
Supplemental Pay Types Include: commissions; annual bonus
The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Work–life balance supported through a hybrid work policy.

For more than 70 years, we've been making a difference, in every degree.
At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.
Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.
Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.