Outside Account Manager

EMCO Corporation; Dartmouth; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading company in the plumbing and building products industry seeks an Outside Account Manager to cultivate customer relationships and enhance sales at the Profit Centre. The ideal candidate will possess a degree, have strong customer service experience, and be driven to expand the market share in their territory.

Qualifications

• Minimum 2 years of experience in customer service or counter sales.
• Valid driver's license with a clean abstract.
• Proficient in Microsoft Office software.

Responsibilities

• Develop and maintain strong relationships with customers.
• Prospect new customers and manage the sales process.
• Analyze customer data to grow market share.

Skills

Customer service

Communication

Relationship building

Education

College and/or University degree

Tools

Microsoft Office

Trend

Eclipse

Job description

As an Outside Account Manager you will develop lasting ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. You will become an integral part of each account understanding the customers business and needs ensuring our role as their primary supplier.

Additional duties will include :

• Visit customer offices shops and job sites to assess the customers business understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
• Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
• Lead and own the sales process including producing sales call reports territory planning and growth targets
• Analyze customer data develop and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
• Process orders quotes job packages and any other sales functions required
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits of the Profit Centre
• Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customers business that might affect the credit standing
• Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
• Perform other tasks as requested by the Profit Centre Manager

Qualifications :

• College and / or University degree
• A minimum of 2 years of experience with customer service or counter sales
• Valid drivers license with a clean drivers abstract
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
• Ability to gain comprehensive knowledge of product and value-added services
• Excellent relationship building skills with customers vendors and teammates
• Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math skills Able to learn how to operate material handling equipment

Preferred Skills :

• Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
• Experience using Trend and Eclipse

Additional Information :

Salary Range - $55000 and / or Based on experience

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

Remote Work : Employment Type :

Full-time

Key Skills

Business,Computer Science,Internship,Accounts Reconciliation,Information Technology Sales

Experience : years

Vacancy : 1

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