Account Manager SME & Enterprise

MileApp; Markham; Remote; CAD 60,000 - 100,000; Full time

Job summary

A leading software company is seeking an Account Manager for SME and enterprise clients. The role involves converting leads, building relationships, and enhancing customer retention. Candidates should have substantial experience in software sales, with strong communication skills and proficiency in sales tools.

Qualifications

• Minimum 3 years experience selling software for SMEs, 5 years for enterprise.
• Fluent in English.
• Experience using CRM and sales automation tools.

Responsibilities

• Convert inbound leads into paying customers.
• Build and maintain a robust pipeline of target accounts.
• Implement outbound sales strategies for customer acquisition.

Skills

Fluency in English

Sales software experience

Job description

Join to apply for the Account Manager SME & Enterprise role at MileApp

• Convert inbound leads into paying customers by understanding their unique challenges in field operations and demonstrating how our solution effectively addresses them.
• Build and maintain a robust pipeline of target accounts, focusing on specific use cases and market segments.
• Design and implement impactful outbound sales strategies to drive customer acquisition.
• Foster strong, long-term relationships with key accounts to ensure sustained satisfaction and loyalty.
• Develop and execute initiatives to minimize churn and enhance customer retention.
• Proactively identify potential churn risks and re-engage users through targeted communication and personalized outreach.

Minimum Qualifications

• Minimum 3 years experience in selling software products for SMEs level and 5 years for enterprise level.
• Fluent in English.
• Experience in using sales software (CRM, outbound automation, and leads generation).
• This is a remote position; however, preference will be given to candidates based in Jabodetabek for better collaboration and occasional in-person meetings.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Software Development

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