Outlet Server - Fine Dining

Fairmont; Lake Louise; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

One complimentary meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program

Travel program with discounts

Accor properties discounts

Job summary

Fairmont Chateau Lake Louise in Banff National Park is seeking a Fine Dining Server to represent our distinguished dining service. You will provide warm, personal attention and knowledge of our culinary offerings to make guests feel valued.

The role supports a permanent position with competitive pay, including shift-based hours and potential for holiday work. On-site staff benefits and industry-leading perks are available to eligible full-time colleagues.

Qualifications

• Minimum of 2 years’ experience serving in a restaurant.
• Alberta ProServe certification.
• Proficient in using POS platforms including Silverware and OpenTable.
• Passion for food and wine with a knowledge of wine service.

Responsibilities

• Anticipate guests' needs while providing information on food and beverage selections.
• Take orders and deliver food and beverage items in a prompt and professional manner.
• Maintain knowledge of all food and beverage items in order to assist guests with menu selections.
• Enhance revenue flow through suggestive selling techniques.
• Maintain accurate guest checks, handle cash, make accurate deposits, and balance credit and cash sales at the end of every shift.

Skills

Guest service

Communication

POS familiarity

Tools

Silverware POS

OpenTable

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

As a Fine Dining Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Pay Rate: $17.22/hour
Position Type: Permanent

Job Duties Include

• Anticipate guests' needs while providing information on food and beverage selections
• Take orders and deliver food and beverage items in a prompt and professional manner
• Maintain knowledge of all food and beverage items in order to assist guests with menu selections
• Enhance revenue flow through suggestive selling techniques
• Maintain accurate guest checks, handle cash, make accurate deposits, and balance credit and cash sales at the end of every shift

Qualifications

• A minimum of 2 years’ experience serving in a restaurant
• Alberta ProServe certification
• Proficient in using POS platforms including Silverware and OpenTable
• Passion for food and wine with a knowledge of wine service

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Afformation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be authorized to work in Canada.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.